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July 2025 by aablue100
Izzy in CVS was so very helpful and has a lovely demeanor with the customers
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April 2025 by charnetta holley
CVS Pharmacy is super convenient, especially if you’re someone who’s always on the go. They have just about everything meds, snacks, toiletries, even seasonal stuff and the best part is how easy they make it to shop or manage prescriptions through their app. Seriously, the app is a game changer. You can refill prescriptions, check deals, or even get alerts when your meds are ready. It saves so much time.
The staff is usually really friendly and helpful, especially when you’re picking up prescriptions or have questions about over-the-counter stuff. The pharmacy line can get a little backed up sometimes, but that’s expected anywhere. Overall, CVS is reliable, easy to use, and just makes running errands less of a headache.
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March 2025 by A Kol
Constantly making mistakes. And Pam (the older blonde lady) is always rude talks you people like they are dumb she is not fit for a customer service job. The rest have been friendly .
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January 2025 by James Johnson
Even though there was a long line, I am overall satisfied with my recent visit.
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December 2024 by Samantha Dixon
Zero stars because every time I come to this pharmacy there is an issue. This time like many other times they send a text saying “medication is ready to pick up” and I get there and it’s not ready. Today they tell me it’s an 30 minute wait minimum. Totally unacceptable because now it throws off my whole schedule for the day! The employee didn’t apologize or say anything that would make me feel better. It’s just bad customer service. If a mistake was made on the pharmacies behalf they should be grown up enough to apologize! The line is always long, while multiple staff is standing around talking about personal matters. I seriously would not recommend this pharmacy to anyone! Do yourself a favor and save a lot of time and headache and go somewhere else!!
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November 2024 by Tennisia Queen
my experience is always pleasant here.
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November 2024 by Toni Wilson
There was only 1 cashier available, 5 customers, and 4 people, other than the solo cashier there. Very unacceptable. If there were another place closer that I could get my medicine refilled, I would.
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November 2024 by Beth McKinzie
Incompetent and no help to customer. I drove 30 minutes when told script would be ready. Waited in a long line and they said hasn’t been filled and would take 20 minutes. Came back and now line is 13 people deep.
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July 2024 by Dorothy Czisny
Staff is friendly and profession. Service is quick, the store is clean and inviting. It is worth going a little out of the way for a positive experience.
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July 2024 by ross benton
They were quick and helpful, thanks.
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June 2024 by Joseph Soriano
I've had issues getting my medication before, this time I was told I haven't ordered my medication for 11 months, and "what do you want me to do? I don't have any" when asked what should I do because my medication is for Epilepsy. Terrible Pharmacist/Pharmacy, however the bright nice young man working the pickup station was very kind and did everything he could to facilitate the issue despite his pharmacist being rude.
Edit: Also I was told they had the medicine at the CVS in Towson on York road, I called. They do not.
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May 2024 by Carina Beato
Prompt and courteous service!
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February 2024 by Mary Ogle
Liz is an amazing and very helpful pharmacist The problem is there is just usually one person working in the window versus at least four or five that work at the Bel Air store I think it's just a matter of availability of the help It's a good pharmacy though You know it's going to be busy and you just have to be patient
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December 2023 by Allen Arndt
Extremely long line and the only person waiting on customers just walked away. There's no one here. Worst CVS ever. Btw it's 710 pm. Not lunchtime. Closes at 8. Correction there is one person working here, filling prescriptions, doing consultations, giving vaccines, and waiting on customers. I'd leave but I've already invested 30 minutes and need this medicine today. Really ridiculous place. Never coming back. No one who works here cares!!P. S. The one person working here happens to be the slowest person in the state.
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October 2023 by Isaaq Chouili
Liz and the team here are a perfect example of what CVS represents. above and beyond. great communication, great customer service, and take pride in their work. i couldn’t recommend this location more. after having bad experiences with the CVSs near Baltimore, i had my RX transferred here. Liz took care of everything within an hour. unbelievably good, they all deserve a raise, especially when compared to other locations. 20/10.
