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January 2024 by Gary A.
Worst delivery company ever, delivery guy is lazy, company delivers to wrong address, doesn't text you to let you know time when they arrive at your door , they just pin a note to your door then leave, especially when they say they will be texting you time of arrival...it very inconvenient to sit a wait a whole day for a delivery from this company.....
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November 2023 by Jake Ranniger
I have all my packages for my company sent here and it's amazing customer service!
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July 2023 by garrett roberts
Went to ship a small item. I had it pre packed with my address and the address I was shipping to clearly marked, they said it would need to be shipped in their box. He presented a 18x14 box which is atleast 5-6 times the size of the item i was shipping. I asked how much the total would be. He quoted me 13.64 but they did not mention that the box cost 13.99 until everything was already packed and sealed and I was ready to pay. Will not be going back.
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July 2022 by Akiva Slepoy
Both Phylis, and the other employee there (whose name I can't recall), are always friendly and super helpful!
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May 2022 by Ras Alula
I've been to this store before but today's associate, Phyllis, was excellent from answering the phone and explaining to me everything to receiving the order and doing them exactly as I ordered. I had such a great experience at this store. She was patient and helpful with the me. I want to thank her and definitely come back for more prints. Thanks ?
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May 2022 by E Stern
I came in with a 9-box shipment one hour before closing and the employee was friendly and efficient. I think she got it all done in 15 minutes! Phyllis, if you're reading this: you deserve a raise, and a big high five!
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December 2021 by Audre Arnett
If I could give 0, I would. I do not appreciate the customer service at this FedEx location. Every time I go there, the same redhead lady is there as if she never has a day off. She always asks me “What’s inside the box?” in the nastiest tone imaginable. I understand they are supposed to ask that, but they say it more professional at other shipping service locations like UPS and USPS. She is very unprofessional and always gives me a hard time when I come in there. I tell her the same thing every single time and she always looks at me like I’m lying. Tonight was the last time I will be going there. They definitely lost my service. If they let her go, maybe I’ll go back there. She’s their nastiest employee and needs to quit. Her attitude is unnecessary and unneeded. Stay away from this location if you want friendly customer service.
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September 2021 by Chester Karwowski (Ski)
Easy In, easy out.When I visited they only had one person working the counter. it worked out okay for me but as I was leaving someone was arriving to ship a whole bunch of packages. My guess is you could get held up if it is common for them to only have one person working the counter.
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August 2021 by Ig L
Just OK compare with Bel Air or White Marsh staffs even thought there are tons of great reviews. This FedEx store is one of the best locations! I have been going to FedEx Office Print & Ship Center everywhere in the country since the '90s and use them millions of times. For this place, there are two regular employees, one is great, but not the one with FedEx company uniform, IMO of course.
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July 2021 by Julio Flores
Why do they have a Fedex sign up if Fedex does not pick up there. Only expresss sooo should say that. Just drive to bel air or walgreens if have the time.
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July 2021 by Isaac Paternostro
Super friendly
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June 2021 by Emily Dalling
I’m so grateful for Mandi’s help during a printing order. She was an angel. The program I was supposed to print did not download correctly onto my device. I needed them printed for the next day and because of circumstances beyond my control I wasn’t in the store until 40 minutes before closing time. Mandi was so sweet and patient with me and assured me that she was going to help me get the programs done and she did. It was the best service I ever had.
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December 2020 by mrjd1415 J
Staff very helpful .. Good place to get copys and your e-mail print out..
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December 2020 by Peter Flach
Very helpful, signs and banners. Good quality for fair price.