Giant Food is a large neighborhood store that has operated for over 75 years, focused on selection, quality, and value. The location features a pharmacy and a gas station. Customers note it has more selection than Aldi and better prices than Wegmans, with a delicious bakery and a good produce selection. The store offers great Bonus Buy deals, along with safe curbside pickup and convenient contactless delivery in the area. Shoppers can go online for coupons, loyalty rewards, and to start orders. Many reviews highlight exceptional customer service across the store. Pharmacy staff are praised for being awesome, keeping their cool, professional, and pleasant while helping customers navigate new services like online prescription payment and delivery. The pickup team is commended for going above and beyond, with members proactively calling customers about order issues, reassuring them, and holding items when they come back in stock. Staff at the self-checkout are also noted for being friendly, patient, and very helpful. Customers report being happy shopping there, often getting in and out fast, and describe the customer service as being on a whole other level.