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March 2024 by James Anderson
This store is going downhill fast. The store is struggling with shoplifting and making an absolute nightmare to shop for everyone. Self checkout is impossible to use. Management has turned up the sensitivity of the checkout scales and reduced the time between scanning and bagging. Last several times have all required assistance. Then there are only a handful of open cashiers. Shop elsewhere and avoid the stress.
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February 2024 by Jay Saltsman
Love this Giant. Shop here all the time. Today was in and out real fast.12.9.23 - still shopping here.2.11.24 - still happy.
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February 2024 by Jenene Carrick (JW_JB_LMT)
I shop here often they're a little pricey but clean and well stocked.
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February 2024 by Mary Ogle
I like this store people are so friendly. They have very good customer service
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February 2024 by Billy ray Valentine
Expensive store, but they have incredible generic sodas,cola,grape, lemon lime.
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January 2024 by Nancy Nine
Second time I put in a bakery order and it was not ready for the scheduled pickup time. No sorry it was not ready either. The first time it was supposed to be ready at 10:00 and it wasn't. They were rude to me telling me it was not ready. Today I was told to come back in a few hours. If your baker doesn't get in until 8 then don't have a 8:00 pickup time online available. So sad you don't get I am sorry for the inconvenience. Guess I be ordering elsewhere from now on.
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December 2023 by Revolving Shotty
What is the deal with the blonde lady in self-checkout with glasses, that always assumes that you are shoplifting?
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December 2023 by Liv Stenger
Rhonda helped me so much tonight! I was struggling with my self checkout and she helped me all the way through. If anyone sees this that has the power to give her a raise she deserves it she was so friendly I offered to tip but she refused bc they don’t allow tips. If she is not given the raise she deserves She at least deserves a large amount of praise from the rest of the team that works there. Thank you Rhonda for your patience and your help!
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December 2023 by John
Ordered and picked up a large Turkey Breast that was picked up 11-22-2023 that was to be cooked and paid extra! On 11-23-2023 I put it in the oven to warm up. after 1 hrs I brought the turkey out to serve and found the meat was still pink, not cooked. So now we had to put it back into the over and wait another hour. It's now 5:09pm on Thanksgiving!!1 Very upset!
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December 2023 by L-Train Roberts
I love this store!! The manager, Shelley, is the best. However, today I had a bad experience and I want to make sure this doesn’t become a pattern.With only two lanes open, I opted for the self checkout. This is a sloooww process and should not be used for over 15 items. The machines are not quick enough to keep up.As I was checking out, every time I didn’t put the item on the already filled scale, I had to get an assistant to scan and allow me to put it my bags in my cart. This went on for a good fifteen minutes. The assistant was hovering and going through my bags and making sure I paid for everything and at one point suggested I take everything out and start over. She asked me if I paid for this or paid for that…at one point she was taking things out of my already bagged items to make sure I had paid for everything. As if that was the issue. Finally, when I had my card in the machine and was paying, the same woman came over and canceled the payment to go through my bags and make sure I paid for the cat food and Gatorade. As a result, I ended up getting charged for four gatorade cases instead of two. So now I have to go back and get a refund after feeling like I was a thief.I’m insulted beyond belief. Embarrassing doesn’t cover it. My son was with me and kept asking what was wrong and telling me the lady wants us to “keep paying”. At some point, I asked her if she just wanted to finish it up for me and let me know what I owed. She laughed but I was not joking. I was shaking when I left I was so upset.Unprofessional, disrespectful and overly aggressive behavior - when you all know you need to update your archaic legacy data systems.I visited this store because of the prices, consistency, and amazing customer service. I will no longer shop at the Abingdon, MD. location.Regards,Lauren Roberts
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October 2023 by Gabrielle Byczek
I always order instacart. There was a cashier who kept commenting while I was shopping embarrassing me in front of everyone because I had a large order. This is why I never shop in the store, if someone is paying 20 dollars or 400 dollars you should hold off your comments till you are done with the customer. She also made me feel rushed, this is not aldis. I am still a human being, just because someone buys a lot of groceries doesn’t mean they should be treated negatively. I will not be shopping here ever again.Do not shop here if you have big orders of food, you will be public ally humiliated.
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October 2023 by Richard Bare
Gotta buy food. Why not get a discount on gas . Convenient close to home . Never have the diet cherry flavored soft drinks in cans. They haven't had eskay brand dried chipped beef in a very long time . Not talking about the gravy in the bag . Friendly staff. It's sad they had to permanently lock one set of doors because of theft.
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September 2023 by Nebulous Tooth
Good store to buy groceries and self checkout makes it go fast and easy.
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August 2023 by toyia williams
The second set of doors that are locked and being used for an 'Emergency Exit' needs to be reopened IMMEDIATELY!!! Giant needs to hire off duty sheriff's to work overtime on the stores busy days.The presence of Law Enforcement inside of Giant will DEFINITELY deter the crime of stealing and robbery. That is how their upscale sister store 'Gucci Giant' does it in Pikesville, MD.Both doors stay open and off duty sheriff's or police in full uniform monitor and patrol the interior location of the Giant Grocer.Also this emergency door being accessed will make it easier for the Giant staff that. handles deliveries and pickup.Thanks T
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July 2023 by De Smooth
I like Giant in general. This location is close to work. I come here quite often. And there is a giant gas station on the property.
