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January 2024 by k g
I brought 2 cars there and both times were honest with what was wrong. The price was fair too. They also did the legwork in making sure my 3rd party warrenty would cover some of it that I had.
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December 2023 by Toni Quiroz
Good service. I have my state safety inspection done on my 2010 Lexus. They were prompt, professional, and reasonably priced.
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October 2023 by Derek Shirk
Took car in for what I assumed was a speed sensor issue. I was correct and they replaced it. They didn't recommend anything else and were able to do it for a good price.
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October 2023 by Michael High
Liked how they diagnosed my problem fixed it. So very thorough, really listened my concerns. I will recommend my family and friends.
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October 2023 by Carla Laura Ramkissoon
Our van had an oil leak so we took it to Next Generation Mechanic to get it looked at, I told them I believe it was the rare main seal. We were told to leave it and they will let us know what was wrong with it. Someone called two days after stating it was the oil pan and not the rare main seal that I initially thought was leaking. I told them that I had replaced the oil pan five years ago but he said it was the oil pan and it will cost $810.00 to replace the oil pan. I told them Ok because I thought they were the experts. When I brought my van home the oil was and is still leaking. I took it back to them since they did not fix the problem, left the van for three days, no one called so I reached out to them and one of the guys said it’s the rare main seal that’s now leaking and it will cost me $1300.00. They do not even deserve a 1 star rating, a zero does it for them, I will never recommend Next Generation! Not trusted at all, total scammers!
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August 2023 by Nadeem Mughal
My experience with Next Generation Mechanic is excellent; they know their work well and take good care of customers. Well done and keep it up. Cheers.Service: General repairs & maintenance
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August 2023 by Brandy Smith
Where is the loyalty? I come often for services, I have had no issue with trusting this place.I remember them they never remember you ,this is bad customer service. Your charged to check on a issue that brought your vehicle in a few months prior and paid to have fixed only to be charged again. This doesn't make since to me(same warning light). Had I known I would be charged for it I would not have wasted my time or yours. A little bit of goes a long way.
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August 2023 by Jonathan D
Gives failed inspection and doesn’t even have time to show you the bogus claims they made. Just a scam artist trying to take your money. Wouldn’t even recommend them to my worst enemy.
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June 2023 by M R.
Never go there! Had a car towed less than 5 miles and do a diagnosti. Charged over $500 for that?! Then tried to overcharge for needed repairs in estimate. I didn't get done there and would never ever take a vehicle there, unless you want to be overcharged for everything. Ripoff shop
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March 2023 by Thomas Odom
2nd time I've been here! AD is the man. Fast, and good! I'm 65 years old and I think I've been looking for this shop all my life. If it's broke, they'll fix it! If it's almost broke they'll tell you about it and if it's not broke they won't bother with it! Trustworthy shop and if my "paid for" 2006 Pontiac G6 needs help again I'll gladly take it back to AD and his folks!
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February 2023 by Matthew Pender
Had a appointment for this past Monday @9amThey didn't get to it until Wednesday,And had it. And working on until close of bussiness Friday for diagnosis of emmison code and change of fuel pump, no direct communication. Than I pick vehicle up and tonneau bed cover was removed and not put back on and just thrown in the bed. And headlight was loose hanging.After not having my vehicle for a week than see how my vehicle was treated. I don't think I will returnService: Auto emissions testing
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January 2023 by Gaylelee Schmitt
Excellent job done on my Honda pilot transmission flushing. Done in timely manner and very cost reasonable. John the service coordinator was very helpful.Definitely would recommend.Service: Transmission
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December 2022 by John Harmon
they were very respectible n pleasant n very helpful i am very pleased with their work n they clean up any mess they make i would recommend them to anyone that needs work done to there vehicle they were very prompt to give u an estimate for repairs
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November 2022 by Kelly Rogers
Thank you AD, Ryan & the whole crew at Next Generation for assisting me with a vehicle purchase gone wrong! My story is quite long, it is not completely resolved yet, so I will be brief and leave out names until this is completely resolved. I was scammed by a dealership stating the vehicle I purchased had a passing inspection, but I knew there was something wrong after I got home. I took it right to Next Generation the next day, who deemed the vehicle unsafe to drive and a fire hazard. The dealership refused to take the vehicle back, after only 2 days and I only drove 23 miles. AD assisted me with what to do, who to contact, and I am now in the process of getting my money back. The mechanic the dealership used for the vehicle inspection finally confessed to passing the reinspection over the phone without ever looking at the vehicle, he took the dealership's word that all repairs were completed, but they were not. The dealership & mechanic put my life and other innocent lives at risk just to make a few bucks! Thank you AD, Ryan & everyone at Next Generation for being an honest business and looking out for the safety of everyone! AD even allowed me to keep my vehicle on his lot until the MD state police vehicle safety inspection division told me what to do with it, which took an entire week. AD & Ryan were so helpful, honest & professional throughout the entire process!! I will continue to use Next Generation as my mechanic forever, and I encourage everyone to use Next Generation as their mechanic!Service: Vehicle safety inspection
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November 2022 by Angie Leedy
This business deserves an A++++ rating. I was in from out of state and discovered my gas tank strap had broken.I was in a huge bind with a very busy weekend and they came through Big time!!!!!Very friendly, courteous,professional and accomodating to our immediate need. I'm assuming it was the owner I was dealing with.He and his mechanic both were great! My dad says they get an A++++ rating for their professionalism, how quickly and efficiently they took care of us in an emergency situation and their price was very fair.I agree!Next Generation, Thank you for taking care of us the way you did.I highly recommend this business.
