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February 2024 by Rob A Medley J
Two shirt alterations had a patch sewn on both shirts. Both very crooked/Tilted. Spoke to me with very poor attitudes. Just tried to get them redone with additional shirts and was told she'll only do one correction and didn't want to do the othershirts. Mind you im not even asking her to correct it for free. Bad buisness attitude that give undertones of a deeper rooted resentment.
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January 2024 by Camilla Craig
DO NOT RECOMMEND. BAD CUSTOMER SERVICE THEY ARE HORRIBLE PREJUDICE. DO NOT PATRONIZE
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September 2023 by Sylvester Thompson
Just horrible from drop off to pick up.I brought in 4 articles of clothing. The older woman seemed to have trouble logging me in so that took way to long.At pickup two days layet only 2 items were done. I ask why, the older lady and her assume daughter came out and was yelling at me about the baby powder in my clothes and the hem in my wife's dress, so they never cleaned them. I ask them why they didn't call me. What you log my number in for? I needed those clothes for work. Didnt have a response. They are very rude and nasty there. Im never coming back.
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July 2023 by Carrie Pope
Rude and unprofessional
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March 2023 by Cory Seward
Service is always ?
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March 2020 by richard kidwell
Accokeek Cleaners used to get all my business until today, they messed up 2 of my polo sweat suits and tried to say they came in this way. As a consumer who brings all his dry cleaning needs here. Will no longer give them my hard earned bucks.
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March 2020 by Greenbelt Phil
Great place very friendly my exclusive dry clean spot. Does tailoring, too.
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November 2019 by Melissa N.
I dropped my WEDDING DRESS off the week before to be pressed and was told it would be ready the followingTuesday. I came the next THURSDAY to pick it up on my way to the venue/bridal suite in Rockville only to find it was still balled up in the bag never been serviced. The morning of my wedding my bridesmaids and myself were taking turns steaming sections of my dress. I will NEVER rely on this business for ANYTHING and I'll warn others. Won't be returning.
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June 2019 by Antoine W.
I've tried over and over to give them a chance cause they're location was convenient for me. Now I'm done!! The first time I stopped going when I found a huge stain on on my dress shirt that they claimed was already there, I still went back. I then was denied the opportunity to pay with credit for a $9.50 bill, please pay cash for items under $10. I'm in a hurry now I have to go to an atm just to get my stuff. The final straw was getting a patch put on my jujutsu gi. It took them almost a week to do one simple patch. Like asked them to delete my info I won't be coming back. I'll just have to leave work a little earlier to find better service.
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March 2019 by Rod Scott
The seamstress is just horrible. Took my father’s suit to replace buttons and let trousers out. 1) she refused to sew MATCHING buttons even after I said I’ll pay extra for it, 2) she didn’t even touch sewing the trousers. Terrible business ethic, a lesson learned NOT to use this business
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March 2019 by Christina Johnson
I just called this morning to get alterations done this women proceed to tell me they only do them on ceecert days and then she started saying something odd. So I explained that I could not understand ger she tells me she has a customer and hangs up on me. I will not be using this place for anything. Looked at the reviews and it made total sense now smh poor business.
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March 2018 by M. Arnett
I like the service I get here.
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March 2018 by Derial Bivens
Friendly service, reasonable rates. I have been using them exclusively for over 6 months.
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January 2017 by Michelle H.
The Asian owner of this store is rude and racist. I went into the dry cleaners to get something altered. She was at the sewing machine did not acknowledge me or my questions to her. I assumed at first she didn't understand me. The lady behind the counter came over to see what I needed altered but clearly didn't know what to do. So she spoke in her language to the old lady behind the sewing machine. The old lady got up and very rudely said "Go put on" So clearly she can speak English. I wanted to leave but just went into dressing room to try on the garment that needed altering. Came out and she begin to put pins in the garment okay everything is fine. When she was done I asked how much for a 1 inch hem and she quoted me $50. I thought that was very a little expensive but said okay. She said "when...when...when.." 3 times in a very rushed and nasty tone. I said by the end of the week friday or saturday morning (this was a monday) she said "no can't do no" by this time i was so sick of this ladies nasty spirit. I basically just wanted to leave. I said to the young girl behind the counter. I will go somewhere else that can do it. The old Asian women turned and walked to her sewing machine she mumble something in her language but the word Nigger was very clear. I was in shock. The young woman behind the counter quickly looked at me to see if I had heard what the old women had said. I could barely speak (yes now I can think of a million and one ways to tell her off but at that moment I just wanted to maintain some dignity and not stoop to her low-level) so I went into dressing room changed my clothes and left. I was so upset when I left there I could not believe how nasty this woman was. I went to another cleaners on old forte road in fort Washington, MD. I was charged $13 for the same 1 inch hem it was ready in 2 days and the owner was very friendly and polite. I will never go to racist Accokeek Cleaners establishment again and will tell everyone I know to not give this racist establishment any business. 2018 - I came across 2 other reviews on Google review that had similar complaints about Accokeek Cleaners. Google it for yourself. It's a shame anyone of any color has to put up with people like that.
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March 2016 by Shay JO
The older woman is the rudest most ignorant business owner I have ever encountered. She talks to the customers like they are trash. The last time I went here she was so mean spirited and rude that the customer behind me followed me outside and said that he and his wife were going to another cleaners because they couldn't take that evil woman anymore! I'm making a call to the Better Business Bureau about this cleaners and the female owner. She should not be allowed to treat the community so poorly.
