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“The gentleman named Marcus he help me with patient even do it was raining very hard he wen out with me and showed me the unit that made me feel blessed because I didn’t have time I had to pick up my kids from school very good customer service smiling happy I love wen I go to place and the representative make you feel comfortable I love it and every time I need storage I will come directly.??”
“5 stars for Bryan! The entire U-Haul computer system was down, the line of irritated customers was growing, he had to politely turn away customers whose transactions couldn't be handled without a computer, and any transactions that could be handled without the computer had to be done by a pad of paper and a cell phone. Bryan handled all of this while taking calls from customers and taking calls from other U-Haul stores to guide other employees through the computer-less mess. I can see why Bryan has earned his position of General Manager!”
“The customer service here was amazing. I didn’t catch the name of the service person but she was awesome. Super helpful and friendly. I hope they know how great an employee she is”
“Worked with me when I needed some extra time before returning the rental truck. They were fair in giving me a refund for the dolly that wasn't available upon my pickup. I didn't have to argue for about it, even though it was the fault of the UHaul vendor I picked up from. I would use this business again and appreciated their customer service.”
“These guys are amazing. Said and his team are always very helpful and knowledgeable. Been coming here for 2 years for my business and they've always been able to help.”
“Very quick, friendly, and everyone felt experienced that their jobs and actually enjoyed being there. From the outside looking in; I was surprised at the level of organization and quick turnaround from front desk to hitch attached. I was expecting some level of pushback as I am not the most organized person. The front desk made sure everything was taken care of without any issues. I was able to leave on time and make it to site and complete the equipment move. The return was fast and smooth and I was able to walk in, no wait for the front desk, no wait for a dock worker. The entire experience was friendly, quick, and very professionally run.”
“Pretty solid uhaul experience! It’s located in an odd neighborhood where it’s a bunch of houses but they’ve all been turned into industrial businesses, so it’s an odd vibe haha! But it was an easy in and out! The guy that helped us was really great. All around a good experience.”
“Matt made everything so easy and was incredibly helpful through the process. We talked before the day of the rental as well and he even gave a call the day of to check in to make sure when we were coming. (Obviously their trucks are older and not like driving a luxury car - easy to get over that though and the seat was pretty comfy in my tuck).”
“This was the most efficient rental pick-up I experienced with U-Haul. The staff checked me in and had me in the truck I rented within 5 minutes. There was no confusion on the vehicle I rented or delay in processing due to only one employee working at the desk. I will go back to this location if I need U-Haul services in the future.”
“This location was GREAT! I was very pleased with my rental experience at this Uhaul location. I would recommend this location to my family & friends for their moving needs.”
9:30AM - 4:30PM
3325 Leonardtown Rd, Waldorf
Truck Rentals
“We've used Economy Storage for at least 10 years and never had an issue. The facility is clean, safe, and Robin is a wonderful manager. They work with you, and enable you to have the freedom to access your belongings at any time day or night. Highly recommend using this storage facility.”
8:30AM - 4:30PM
11705 Pika Dr, Waldorf
Truck Rentals
“The entire process of renting a U-Hual and picking it up/dropping it off at Bushey’s Automotive was fairly simple. The team was super friendly and professional. They even reviewed the costs and other details before I walked out the door. I would highly recommend renting a U Haul from this location!”
“Awesome Experience! From pickup to dropoff, I was not disappointed. I needed a van to pick up my son from college and take family that wanted to support him. It was everything I needed and more.”
“Had a wonderful happy experience at iStorage laplata. Heather was very informative and very sweet. She had a answer to all of my questions and I had a lot. 5 stars. Very satisfied.”
“A lot of the negative reviews are on UHAUL in general, and do not reflect the individual service here. Bob was wonderful, knowledgeable, and kind. UHAUL is very lucky to have such a great person representing them.”
“Small, not exactly modern but clean. The staff was very helpful, efficient and extremely kind. Neighborhood establishment where customers were greeted by name. I would definitely rent from here again.”
“I have to say that every time I rent a U-Haul from this site, I’ve never had a bad experience. They threat you with respect and make you feel comfortable. I only rent from them. I will continue to use their services.
Thank you so much”
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“Excellent service at this location and I have never been disappointed when I arrive for my appointment. They will call if Im running a little behind to pickup my UHAUL to make sure everything is ok. Highly recommend them.”