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November 2023 by Li' Bitt Roberts
I bought a slice a pizza and wings and let me say it was such a disgrace. The wings tasted gross like they’ve been sitting there since yesterday. Not sure how the pizza tasted because I could not remove it from the cardboard slice box it can in. The pizza slice was literally so hard and STUCK inside the pizza container. Not sure how that’s even possible… What a waste of money. I ended up trashing both. I will never purchase any hot food from there ever again.
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October 2023 by M H
This is by far the worst 7-11 I have ever been too. I don't know why I continue to go here, other than it being super close to my work. The staff all sucks, no one says hi, they are all rude, they load up two beef patties into one container, tricking you into thinking you are paying one price but ring you up for two. Never any hotdogs ready. They rush through the scan process so you dont have a chance to use your rewards. These people are theifs. Anytime you have a question, they get so annoyed and hate their customers. Please tear this place down and put a Wawa or RoFo. A bare parking lot would serve us better than this trash of a store with their trash employees.
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October 2023 by MELEkTE D
Very bad seven eleven I have ever seen. It ruins the name of the business. They hide the large cup in the morning time and sale the extra large for more than 3 dollar? It is theft!
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July 2023 by Dexter P
I have to say no stars because I was accused of stealing and embarrassed, the tall older Caucasian ran after me and said am I going to pay for what ever I put in my pocket, it was my hand sanitizer I brought in the store with me and I had it in my hand when I came in and as I left the store.On my way out I put some on my hands and put the bottle in my pocket to rub it in.I asked for an apology and couldn't get that after showing him the Walmart brand hand sanitizerMaybe cause I am "Black"I often park across the street because I drive semi truck.Thanks a lot 7-Eleven !!!
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July 2023 by Kacy Watson
Went to get a Hot dog around lunch time non of the hotdogs were done look like they just put them on the grill at Lunch
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December 2022 by Byron B
I work a cross the street from this location been there multiple times. I will go elsewhere male cashiers don't speak always on phone when helping customers. Clearly management doesn't care they will never get another dollar out of me.
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December 2022 by Krystal De La Rosa
This is the Worst and dirtiest place I have seen. Not only is it always not clean (I don’t think the staffs cleans ever) the little looking boy who’s is always their is the rudest person ever. They hate customers. All of them I came here every day cause my work is across the street. It I stopped even getting anything from here (not even a red bull). DONT SPEND MONEY HERE THEY DONT APPRECIATE THERE CUSTOMERS!!! Go down the road a couple miles down and it’s a better much cleaner (anything is cleaner then this place) . And the staff at least say Hi or your welcome when you use your manner cause their staff don’t have it . It make me wonder if it’s family staff cause how they keep their jobs I don’t know.
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December 2022 by IDK Talent
I have been trying to call for the past 3 days no one answers they have been holding my payment for multiple days already and don’t have it set to release for another 4 days
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June 2022 by Ty P.
What you would expect from a typical 7-11. Just average. Things are a little pricey, but obviously you're paying for the convenience. Premade foods were well stocked & orderly ( and surprisingly fresh). Slurpee area was clean & functioning. You can purchase gas here. Lottery was not functioning properly during the visit. Customer service was average.
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February 2022 by Tamar Waskey
I spent nearly 10 mins trying to get the pumps to work.. It wouldn't let me select debit or credit. I finally gave up after trying 2 different pumps and got the same problem. Drove 2 mins to BP on rt 1 and got gas for the cheaper
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January 2022 by dawn denbow
Stopped at 7-11 for some coffee on my way to work - 10930 Guilford Road, Jessup MD. Seems their employee Ms. Mable apparently doesn't like customers and knows NOTHING about Customer Service. She was unhappy with the amount of creamer pods I was using and she had the audacity to reach through the divider from the other side of the coffee station. She grabbed my wrist and started yelling at me for for disorganizing her station and using too many coffee pod creamers. She then proceeded to accuse me of stealing them. As she continued to berate me, the store manager stepped in and told her she cant talk to, touch or treat customers like that. The only one to apologize for her actions was the cashier.Good job Ms. Mable, good job.
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October 2021 by Christian Grijalva
I never go back to this seven eleven costumer service is very bad employees have bad attitude today is 9 22 2021 this employees need to be out this store
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September 2021 by Rocketsoles
Apparently there are no restrictions on self service for hot dogs, wings, and other food. Even if no state or county COVID-19 restrictions are in place, I'll not be handling tongs used by dozens of people.
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July 2021 by Donald SMOOT
Rude employee how can you over charge people for things let alone ice charge me 1.79 for ice in a cup them got smart never have I seen that at any other 711 won't come back here
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April 2021 by Matthew Burke
1: Does not honor 7-Eleven rewards discounts despite signage indicating as such.2: Disrespectful to customers, harassed black man about stealing because he brought a food item in the store that is not even sold there.3: Puts $100 hold on gas purchases.Why this franchise is allowed to operate is a mystery to me. It survives off of good location and name recognition.
