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November 2023 by Jackie Capacchione
The lady that answers Customer Service phones is appalling rude. My goodness! Not everyone knows exactly what your services entail, and even if I did, an attitude like that would surely leave me taking my money elsewhere. I suggest this company hires people that are less miserable to be doing their job.10-4-23 at 4:45p. Didn’t catch her name because she snapped and hung up on me so fast.
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August 2023 by Niklas Schnake
cvs is trash
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June 2023 by Erick Sithe
Enas Barakat is a terrible pharmacist who does not treat patients equally. CVS should be ashamed to employee her.
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March 2022 by Seth M.
It is my practice to start with the positive. In this case the only positive thing is that Omnicare got sold by CVS to Medstar. I am hopeful Medstar will be a more responsible operator. Unfortunately I was a patient at HCRManorCare Tennis Lane. HCRManorCare paid OmniCare a flat rate for all the drugs ManorCare used. I had hit my out of pocket maximum before I even got to HCRManorCare. That did not matter to Omnicare they billed me anyway. I don't know how they even got my address. It took months to resolve. One lady, and I use the term loosely said: "How long have you been in medical billing Mr. Miller?" I said: "I'm an employment paralegal." She said: "I've been doing this 18 years." Maybe it's time for her to find new employment.They eventually acknowledged they were wrong. But I had to work.Maybe MedStar can turn them around.
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November 2017 by victoria forsyth
VERY RUDE STAFF
