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March 2024 by Matthew C.
there's an older woman that sits on her phone and completely ignores you as you stand there to pay. this place is absolutely pathetic and everything that's wrong with this world today. the owners and the corporation should be ashamed at this type of thing. horrible experience every single time I've been here. goodbye forever
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January 2024 by wendy polanco
1/1/2024 around 8:15pm I went to this 7ElevenWhen I went to checkout I try to checkout 3 times bc the lady said that the payment couldn’t go through. we try 2 times in my partners phone and 1 time in my phone and when I did it in my phone the payment went through the lady kept telling me that I need to pay the remain balance even though the payment was approve in my phone??♀️After that the lady was really RUDE and she was NOW saying that there system wasn’t working she ended up giving me the things that I PAY FOR THEM and she has evidence. But what made me upset was when we were almost leaving she said “IM TIRED JUST GO” like she was kicking us of the store. Is not the first time I go to this 7eleven and every time this woman is there she always has an attitude and she’s always really RUDE.
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July 2023 by ian stevens
Just watched a delivery driver walk in, open up the donut display and then use one of the trays as a door prop outside?What is that? Went right back into the display as well.
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February 2023 by Konan L.
every time I go to this 7-11 on defense highway in Annapolis the older Indian guy that works late night never wants to serve you or make anything. tonight he had all the pizzas and grills clear of food and said he couldn't make a pizza that I wanted to pay for.. I am a loyal rewards member. I get coffee there everyday and I support this location because it's down the street from my house. I have over 24,000 points.. I just left downtown Annapolis and was hungry but he is sitting around talking with some friends. He didn't even get up when I walk in to be served as a customer. I guess he works overnight just for a pay check and not to serve the customer. Don't ever go here at night because you won't like the customer service at ALL!!!!! Lazy a** ppl
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February 2023 by J. D.
Idk if Mary is having a bad day, so trying to be mindful. I will only say she made sure I was having one too.
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December 2022 by Jack Jack
I had craving for some delicious Spicy Wings, upon reaching there i noticed the ones on the display are bits and pieces and were obviously not fresh. I politely requested the Asian elderly man in glasses at the cashier register for a freshly made batch and he declined insisting they are fresh, and did this in a nonchalant way avoiding eye contact because he knew what he was doing is wrong. I was very disappointed especially since i have been a loyal customer for over four years! Very disheartening, had to go to Wendy's right across.
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July 2022 by J W
Very friendly and helpful staff.
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June 2022 by Bless Bless
❤️Rocklon.comOne of the employee Walks right in between A group of people Making coffee and spit right in the trash can so that we all can see that was the most disgusting thing I've ever seen It happens today they should run their camera and check Where is common sense in this world today People is the problem people will always be the problem
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June 2022 by Garylee Senior
Quick ,plenty of help this time.
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June 2022 by William B.
I entered and immediately felt uneasy. The employee who worked there continued gazing at us, which made me feel uneasy. He then began walking around 7-11 with us, making sure we didn't take anything, and when I was ready to pay, he didn't smile. When I asked about his day, he absolutely disregarded me. Horrible customer service and I will never return to that 7-eleven.
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February 2022 by PachoBo
Customers are nice quick and fast too
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October 2021 by Luis
I feel bad for the young employees there who don’t get paid enough to deal with the old Indian women and the managers. Making them do too much work and fighting in front of the customers
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September 2021 by LadyDi M
This is my go to location for work. She always remembers me. I had a delivery from here recently and was very happy with my order. Thankfully they had the battery size that I needed. My Ravens Cup was gifted to me on her watch. She'll know who "she" is. Thank you!!
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September 2021 by martina hawkins
Nice friendly and helpful
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May 2021 by Robert H
Always in and out quickly. Dependable for good coffee and some basics when you don't have time to go to larger stores. This location is always clean and well staffed with friendly personnel. Never had more than a minute wait to check out even when it's busy. Has a car wash onsite and this location has gas pumps.