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March 2024 by Malou Duncan
Everyone's are very friendly from the Doctor to receptionist. Kiana is very pertinent with me helping choosing eye glasses ? is not easy. Thank you Guys ?
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March 2024 by John Adey
Kiana was awesome!
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March 2024 by Naumoff427
Great service and very knowledgeable people.
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March 2024 by a wanetik
wonderful place. where to start...great selection, great service!!!
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March 2024 by Amanda
I had an appointment scheduled for 1100 today. Check in was slow because the 2 people ahead of me in line didn’t have anything in the system and they were trying to figure out appointments. I heard them scheduling appointments for the same day. One guy wasn’t even sure if he should and the receptionist convinced him he would be good. Then these 2 people that scheduled same day appointments were put in front of me for appointments. I waited almost 40 minutes and was just being taken back for a pre-exam AFTER the 2 people who scheduled an appointment as I was waiting to check in. Completely unacceptable. I will not recommend this company.
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March 2024 by It's Bea
Customer service is so, so bad, when you call the woman answering sounds like she hates you, hates her job, and wishes you didn't exist. When you go in the front desk staff are super unfriendly and make the experience super uncomfortable, even the woman who did my preliminary eye exam made me super uncomfortable with her unwelcoming demeanor. It is really unfortunate because the optometrist was very friendly, kind, and effective. I probably won't be going back after my prescription finally gets filled. Can't forget that when i went in for my appointment only one other person was there yet I was stuck waiting for a total of 30 minutes before getting seen.
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March 2024 by Jerry Dement
Was a great help ,offered advice and suggested things to help us. Very pleasant to deal with.
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March 2024 by Mandy Reyes
the girls here are very kind and helpful.
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March 2024 by Liliana Montes
This was my second and last time going here for vision needs. Staff was very friendly and helpful, BUT the manager Nafia is rude and condescending. I let it go the first time because everyone has a bad day. When I was met with the same rudeness and attitude during glasses pickup, I realized she just has no customer service skills. Not a good look, I will not be returning to this store.
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March 2024 by Kimberly Burgess
I received the best customer service from Andrea at the America's Best in Annapolis MD. Andrea was very helpful with my decision regarding the glasses I ended up buying. I also wanted to say the other employees I interacted with that day was very personable. I had a great visit. I will go continue to go to this store for my glasses and examination needs.
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March 2024 by Lynda Hall
The whole experience was great from start to finish. We had 3 generations come for our appointment (my mother, my daughter, and me) and we were all pleased with the way everything went.
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March 2024 by Bonnie Simms
Second time I have had a problem. This time the bifocal was off Had to send back
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March 2024 by benjamin Johnson
Nafia was incredibly helpful and very kind to work with!
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February 2024 by Don Rodriguez
Excellent customer service. Nafia Holmes is a true professional.
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February 2024 by Mary Brewer
Was very pleased with the service I received. The person who helped me was very courteous.
