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January 2024 by Ovar Garcia
They give you a cootavya when you go to pay, they always charge you 30 dollars more, Ami always 130 and they charge me 180 50 dollars more
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December 2023 by Naya Hutchinson
We worked with Edgar at the Annapolis Mall location over two days and he was excellent! He helped upgrade phones for our entire family! We 100% got 5 star service!
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December 2023 by DBA The ServePros
I walked in looking for a Christmas gift for my husband and was greeted right away by Edgar and Maria. Let me tell you about this duo….they tagged team me like a WWE wrestling match. They were so friendly, helpful and knowledgeable. They were telling me about the different promos as if they were reciting rap lyrics, it was amazing. I did finally end up getting something nice and best part was that I was able to finance it. I live in Lanham, MD but I will make sure to come to this location for my future purchases. Thanks again!
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December 2023 by Deborah Karp
Kevin f is doing awesome and his first experience with our deafness. We are trying to communicate with disability dept that verifies me. So he is trying to go through and very patience helping us. All goes we’ll definitely more than 5 stars for his performances. Happy with him.
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December 2023 by Robert Merryman
I wish I could give more than five stars! Kevin is phenomenal! He was very patient, professional and understanding. I'll definitely be convincing my friends and family to look into switching over to AT&T...
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December 2023 by Wanda Offer
Poor ServiceDid not accept my cash for payment. Not professional. I informed the associate that I payed last month ( Sept )with cash. I did not receive anything about no cash payments accepted. He stated it was in affect three months ago. Basically he called me a LIAR!!Almost lost a valuable customer after 20yrs. PLEASE CONTACT THEM.
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December 2023 by Philly Gyal
Went in to upgrade my son’s iPhone. Visiting from out of state and was worried about spending too much, worked with Z and he was super awesome! I’ll always do business with him from now on!
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November 2023 by Ron Krupa
I was having a major issue with my phone. AT&T is my provider. I went to a certain AT&T store and they were unable to solve my problem. Next stop, Best Buy’s “Geek Squad” who could not resolve my problem. Finally, I went to the Apple Store at the Mall. You guessed it, strike 3!!! As luck would have it, I accidentally strolled by your store, and thought, “what the hell,” I’ll give it one more try. I told Kevin my situation and he immediately went to work trying to resolve my issue. He was extremely patient and worked with me for over an hour, determined to fix my problem. He would not stop until he resolved the issue. He is truly an asset to your business. I can’t thank you enough Kevin.
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November 2023 by Mayra platania
It has been the best experiment we have had in all the years we have been coming to any Att store. The service at the Annapolis mall store was the best. Zeiad was so helpful, his knowledge is amazing. What a great employee. They all should be like that. Awesome experience!!
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November 2023 by Marie Saar
I walked into the store and Juan was so helpful to get my phone fixed. I am so grateful for him. He was very professional during the entire process. Thank you Juan!
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October 2023 by William Flowers
They are liars! Don't believe the prices they tell you because it will be much higher when you get your first bill
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September 2023 by Walter Esquivel
Came in for support and received excellent and legitimate interest from Zeiad.
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September 2023 by Rowshae Middleton
Zeiad and Juan were exceptional and helped us out with everything we needed and helped us save $$$! They also introduced us to firstnet and how my family got 25% off their lines. Both deserve raises, and Juan for the manager spot!
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September 2023 by Marvin Pinkney Jr
We came in to switch over from T-Mobile and Zeiad and Juan helped us out. They signed us up for FirstNet and made the process of switching over so easy for us! Juan for manager!
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July 2023 by Kjnd 7
I had a great experience working with Ishmael. He was very helpful and informative!
