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December 2023 by Sydney E.
I came in wanting to exchange some products which I tried and do not like. I was told the policies have changed and they can only do store credit in exchange for the products because the products "no longer exist" ... so much for "we just want you to love it". I will never be giving them my business again, and that is saying a lot as I am also a former employee of this establishment.
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August 2023 by Robert Williams
I'm a guy and I love this place... always fully stocked, and the smells are incredible.... very clean, and super friendly employees.
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June 2023 by Peggi Brown
Love this place and I am happy that I didn't have to go to the mall for this store
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June 2023 by Ayla Padgett
This store is always so clean and the staff are amazing.
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May 2023 by Ivonne Maringka
So very nice...beautiful...and clean harbour..❤️??
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March 2023 by Miss Highnoon 87
*name redacted* made me feel like a j*** for doing 3,returns. I had my receipts. None of it was used. I'm not trying to get her in any trouble since she's probably my moms age but she made me feel not so hot today. Not cool man. Stuff happens.
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January 2023 by Brittany Grady
The manager Christina was horrible. She was extremely rude and wouldn’t exchange my wallflower that no longer lights up. Horrible manager.
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January 2023 by Gina P
Christina was not friendly at all. Very standoff-ish and cold. I had to say hello to her...Christina - do better.
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December 2022 by Aiden Galloway
Highly recommend this location over the one in the mall, especially during sales. Very good stock/variety for seasonal items (though, maybe not if you're looking for something very specific/dated). Employees are extremely nice and will make sure you get your discounts!
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November 2022 by Jessica. P
The staff greeted me immediately upon entering the store, all the staff was friendly and helpful. They were fully stocked, I had no problem finding what I needed.
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September 2022 by karen m
In Annapolis/ Forest Plaza, the associate greeted me as I entered. She was polite and friendly. She recommended several products and let me know about an upcoming return policy change beginning next week.
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August 2022 by CrypticArchives ..
My girlfriend sends me here to pick up her online orders. Staff is nice and the place is clean. I would come here again but only because my girlfriend asks me to
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July 2022 by Carollera Conway
The semi annual sale was great as always. Dillon at the Bowie store at the Bowie Town Center was extremely helpful getting the products for all of us vertically challenged people, he was pleasant and willing to assist not because it was his job, but because he is a true gentleman. All of the other employees were just as pleasant. Next day I went to the Annapolis store at the Harbour Center and once again a wonderful experience and of course some great deals.Your stores give the warm and fuzzy feelings this is why I will be a forever client.Please give recognition to your employees, so they know how much they are appreciated.
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July 2022 by MARY FUENTES
Today I went in to the Bath & Body Works in Annapolis. Employees were helpful. No wait checking out. Good Experience overall.
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June 2022 by Abc Bcd
Found All Night moisturizer shower gel on sale as advertised. Great product. Love the aroma products when on sale. Friendly staff.