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July 2023 by LK
Never open. Completely ridiculous. Staff this location or shut it down.
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February 2023 by Charles Huften
Please be warned if you have an account under 4months old the bank will hold your ENTIRE first check. Even if it's ADP certified. Additionally the truist website does not show accurate account balances/status.
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December 2022 by Jean Radeackar
Bank has not opened on time at 9 two days recently. We're a business and can't waste time waiting.
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June 2022 by Taylor Letts
I have a business account which was transferred from BB&T.Truist is the most Terrible bank I have ever dealt with. Every single time I try to do anything with this bank it's a problem. Every time trying to use online banking and every time trying to call. I cannot call customer service and speak to a representative without spending 5 minutes navigating menus that dont recognize your social security number or tax ID. When experiencing a problem and needing to speak with someone you can almost guarantee 90 plus minutes because you only have about a 1 in 3 chamce that someone will know whats happening.P.S. I cannot speak directly of the individuals inside of this branch Its the company and the unreliable technology they use. If you want to withdraw cash be careful. They dont hold very much money in their bank. They may not be able to fulfill your request. I have had an overwhelmingly poor experience every step of the way with this banks systems. Let Me Have BB&T Back!
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February 2022 by Zahid Hussain
We love bn& T riva rd Annapolis md verey beautiful service
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May 2021 by Michael Borkoski
Give Mary a raise! She’s amazing! Love the staff here.
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January 2019 by Rebekka Vallandingham
We spoke to four BB&T branches to help us with an issue and Casey was the only BB&T employee that took the time to help us and her suggestion solved our time sensitive issue! Thanks!