BMW of Annapolis offers a top-notch luxury car experience with a focus on excellent customer service. Customers appreciate their knowledgeable sales staff, such as Ben, who provides detailed and friendly assistance, making the car buying process easy and hassle-free. The dealership helps with everything from valuing trade-ins to securing the best financing options, often handling registration and other paperwork to simplify the experience. Many reviewers highlight their satisfaction with the smooth and professional service, including personable staff like Zach Morris, who ensures customers find the right car. The service department receives high praise for promptness, clear explanations, and helpful options, such as the new Uber service that reduces wait times for repairs. Staff members like Robert in service are recognized for their kindness and professionalism, making customers feel valued even when they are not regular clients. Overall, BMW of Annapolis provides friendly, efficient sales and service that make car buying and maintenance a positive experience.
Very knowledgeable team. Friendly and good customer service.
December 2025
My salesperson Ben is extremely knowledgeable. If you like detailed conversations about everything related to cars, he's the man. I'm very happy with my 11/28/2025 M2 6MT purchase. Easy buying experience. I'd shop there again.
December 2025
No haggling and no hassle: They will take care of the regstration, too. Roberto was professional from start to finish, and I'm a happy customer.
