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January 2024 by Marianne Gordon
I came to exchange my Xmas jeans for a smaller size and different style. The sales person helped me find my perfect pair . I'm very happy with the employees, the products and the return policy.
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October 2023 by Jennifer Whetsell
Please see Kylie if you are looking for jeans!! She really helps figure out the best size and fit and gives great honest feedback. I am so grateful for all the help she provided me, I will definitely be back to see her!
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July 2023 by Katie Mustang
Absolutely amazing. Kylie helped my sister and I, and she did a phenomenal job. I said “can you just look and guess a size for me?” In jeans. And she guessed a size and they fit perfectly. I felt comfortable and she made our experience here a 11/10.
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June 2023 by Kimberly B.
I was in Michigan taking care of my mother for 6 months last winter. She bought me a blingy Blazin' Roxx belt online because the stores have all closed in Michigan. I wore it one night on my birthday and a big crystal fell off. When I returned to Maryland at the end of May I took it to the Buckle in Annapolis.I was told the seamstress would look at it and get back to me. I called 5 times over the next 3 weeks with no return call. Today, finally, Kayla the manager called and said they could not fix it and could not replace it nor refund me. She suggested I call the Blazin Roxx company or their customer support and I was upset because they ignored me and my calls 5 times only to tell me no to every solution I proposed.i told her to do some due diligence and try to ensure the situation had a positive outcome especially due to wasted time, non communication etc. Again her answer was no.I called and talked to an extremely helpful, friendly, problem solving employee who not only said yes immediately to any action I would like to take but my new belt is on the way!It's worth it to insist a fair remedy and I am SO SICK of these power hungry girls or control freaks or whatever the hell they are that just like to be negative, small minded and hurry up and go away employees. This woman was a manager! Her name is Kayla and she needs to go back to school to learn how to properly manage a retail business and it's clients.!Won't be back.Kim
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January 2023 by Richard Savio
Attractive goods, competive prices, and great customer service
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November 2022 by Rox R.
I love this store's miss me and affliction collection. Although, i'm not as in love with the prices as I am with the store. Quite pricy but other than that, love it.
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September 2022 by Matthew Georgianna
Came in looking for a new wardrobe and Rena assisted me the entire time. Asked me what I liked and brought me everything to try on. Great customer service! Will definitely go back for future needs in apparel.
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August 2022 by Christine B.
First time shopping in Buckle today. I was there shopping with a friend when salesperson, Kylie, approached me. She asked if I have ever tried their jeans. I told her no, but I did really need a new pair....Kylie not only NAILED my size on jeans, but she also brought me some items that made me step out of my comfort zone. I have been so tired of opting for comfy clothes that are admittedly pretty frumpy, but never knew where to start.I've never had a shopping experience quite like that, and I'm excited to return and get some other clothes for my *new* style.Anyway, I just really wanted to thank Kylie from the bottom of my heart. It made me kind of emotional because she truly made me feel good about myself, and she took pride in choosing very flattering pieces for me. It's not everyday that you meet someone excited to do their job, and her excitement was contagious.Everyone in the store was AMAZING, but Kylie really made a difference today for me.Awesome quality of clothes, and equally awesome staff and shopping experience. Check them out!
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October 2021 by Miguel Garcia
My very favor store for jeans
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October 2021 by Jason Fach
Probably the best retail experience I’ve ever had working with Sean. He was super attentive, asked a lot of questions and made the overall experience nothing less than outstanding. 1st time shopping here and won’t be the last.
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August 2021 by Natasha Noethlich
On August 1, 2021 my son and I visited the Westfield Annapolis Buckle store in the mall. We were so fortunate to have Manager Kelly Holt help us. She did a fantastic job helping my extremely picky son shop for his personal style. She went out of her way to make our shopping experience memorable. We were visiting from South Dakota and we are familiar with THE BUCKLE so it was so wonderful having a great experience in Annapolis too. Run don't walk to this fantastic store and ask for Kelly! I promise it'll be a shopping experience you will enjoy with your teenage children!
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July 2021 by Elyse King
I have never meet such sweet and helpful store associates then I did yesterday. Both the ladies I worked with were beyond attentive and very helpful. Helped me pick out the perfect pair of jeans and a great top to go with it. Because of them, I will definitely keep shopping there.
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July 2021 by Noah Peck
The staff was very helpful
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June 2021 by Jerry Petro
Cool store will be backAwesome staff
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April 2021 by Marianne Szabelski
Although I am a seasoned female I felt very comfortable and welcomed at the store.