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November 2023 by John Robinson
My service was great and the Suburban was awesome. It handled like a sports car and provided all the space needed.
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October 2023 by Jeanne Rayher
Helpful and efficient service, comfortable car available and as requested. Will return for future car rentals.
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September 2023 by Lenora Jones
Excellent service always has what I've needed.
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June 2023 by David Bonilla
I rented a car in annapolis md west street the one who took care of me was arrogant, lousy bad service I think I should change company
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June 2023 by Nick Deacon
Hired a compact car which was great, ideal size and well spec'd. Good rental rate. Staff were very helpful and friendly. The collection and drop off was quick and easy. All round good experience.
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June 2023 by Kendra Fitzpatrick
The truck had a check engine light on, the cab wasn’t really attached to the back and was held together by duct tape.
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March 2023 by Serpil Gulsen
Worst experienced ever, in a rainy day the car’s window kept opining itself, my stuff got wet, I paid more then regular in office rent because of extension but because of of this problem I had to go to the office and wait half of a day, my time got wasted and my appointments canceled, everything got messed up.
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March 2023 by Wesley Tower
Awful Customer Service!!! The worst! Left my son stranded at the airport. I will never ever rent from them.
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February 2023 by Nikko Moats
The car I received had not been cleaned on the inside. I brought it back with a full tank of gas and I’m the same condition I rented it but was charged a second fee which was in addition to the prepaid fee I paid in advance. When I called customer service they said they couldn’t see the fee and couldn’t reverse it. Yet it’s on my credit card. I won’t rent a car from budget again.
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February 2023 by Eleanor Greenberg
Good price, fast service. Glad I went with Budget for my weekend rental!
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September 2022 by Herve Noel Mbida Ewodo
Budget made it easy to find and locate a rental car for our trip via online services. The car we picked up was better than our expectations. The car was spacious, clean, and nice to drive. The pickup and drop off was simple and fast. It took us less than 5 minutes. The customer rep was professional and knowledgeable. Overall we had a wonderful experience.
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September 2022 by Self Made
Daniel is awesome. Always super helpful and professional. Cars are always clean and in great condition.
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September 2022 by J Roman
First rental car was very dirty - BUT the manager made it right the very next day, had a clean car ready for me to go.
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August 2022 by Deborah Jefferson
Customer service representative was friendly, helpful, professional and quick. Pickup and drop off was a smooth process. Kudos to Budget rental on West Street, Annapolis, MD
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July 2022 by Keri Nelson
I rented a car from budget on West Street yesterday. This was very last minute as I got a flat tire and had to drive into Arlington, VA for work. The gentleman that helped me was very friendly, accommodated my last minute request, and gave me a great deal. I was also permitted to park my car (with the spare tire now on it) in their parking lot for the day while I was at work. Would highly recommend as I had a great experience.