Build-A-Bear Workshop in Annapolis offers a fun and creative experience for families looking to create their own unique plush toys. Customers can choose from a wide selection of animals and accessories, allowing for personalized creations with outfits, sounds, and scents. Special features like the Record Your Voice option add a memorable touch to each plush friend. The store also hosts parties, providing a hands-on experience that includes games, a Special Heart ceremony, and customized furry friends, suitable for birthdays, office parties, or community events. While many visitors enjoy the experience, some have noted mixed feelings about staff interactions. Positive experiences highlight excellent customer service, with staff going above and beyond to accommodate requests. However, there have been instances where employees have not engaged fully in the heart ceremony, leading to disappointment. Overall, the workshop provides a fun outing with plenty of options, although some guests feel that the experience may not warrant repeated visits due to pricing and specific limitations, such as the cost of additional accessories or carriers. Despite these concerns, Build-A-Bear Workshop remains a popular destination for creating lasting memories.
Friendly staff, kid and adult friendly. Great deals every time I go there.
February 2024
It was a fun experience for my granddaughters and their friends. I even asked about doing one for myself for my 75th birthday.
February 2024
Amazing customer service, my daughter went in wanting the stitch valentine bear and they were all out. After hearing that my daughter started crying, the manager Allison was so generous to take the stuffing out of the display stitch and it made my daughter so happy. Very polite and went beyond to make my daughter happy!
