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October 2023 by Charles Guthrie
Had what I wanted at a great price
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August 2023 by Horn Point
Wish I had read Sam Rasmussen and Brock Brooks reviews first. Both of their reviews are still spot on and there's a good chance you'll regret any interaction unless you know more than the boomer behind the counter. The 10% restocking fee WILL happen and be careful, some items are not returnable! Who does this anymore?!You will have wanted to do business elsewhere, such as the big box marine store or online trlr parts place.
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August 2022 by Sam Rasmussen
Was sold the incorrect items. I have no issue with that. It happens. But when I came to return based off their mistake I was charged a “%10 restocking” fee. The gentleman at the counter had a chip on his shoulder when I came through the door with the box in my hand, as if he was appalled I would be returning items.
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September 2021 by Erin S.
Great selection of parts for my new trailer and helpful staff to answer this newbie's million questions
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June 2021 by Brock Brooks
I don't know what kind of review to give but I know its not great. I got my questions answered so I guess that is the primary objective but staff are just kind of rude and curt. I asked a question about a trailer wire connector and the staff rudely says he's never seen anything like that and then I asked for trailer hardware and and he says "nope....you get hardware from a hardware store". Lol Wow. Again I got the information I needed but it wasn't delivered like I was wanted in that establishment. It was more like they couldn't wait for me to leave.
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June 2021 by Bill D
Just about the two most miserable unfriendly guys behind the counter I've ever met. I mean ever. Unfortunately they had a small part that I needed or I would have just left.
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April 2021 by Gavin Blue
Definitely do not recommend going here. Cashier up front stared at my cousin and I as we waited to see if we were next yet and then proceeded to say there was someone else in front of y out after about 2 minutes of just standing there. Okay, so tell us that. The guy he was helping was not very enthused with the service also as he stated he was no help at all and proceeded to leave the items he had intended upon purchasing.
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April 2020 by Allan Rey
Incredibly rude over the phone. Called to inquire about purchasing trailers and trailer parts. Was hung up on in the middle of my first sentence as I introduced myself. If you don't have time to answer a phone - don't answer it. Not that difficult. Literally 20 seconds of patience could have landed them an ongoing contract. oh well.*To clarify. The call was 100% not dropped. He cut me off said “I dont have time for this” and hung up. I called back to, as succinctly as possible, say I was looking to buy trailers and parts and was again talked to like my call was an inconvenience. Hing up within 15 seconds the second go around.
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April 2020 by Sarah Brown
This place is great. They were so helpful. Not only do I have no clue about trailer parts, but I had gotten the wrong one and they went out of their way to point me in the right direction.
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April 2020 by Lief Hands
Great service! Helped me quickly with my questions and I was headed home to get my trailer set up. Considering this is my firt experience owning a trailer, it gave me peace of mind.
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April 2020 by Bob McLean
Very good. They have most every trailer part you need and if they don't have it they can get it.
