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January 2024 by Lori B.
It's been DECADES since I've actually been in a shoe store where the staff is knowledgeable and is able to actually fit my big fat foot into a shoe! Angus, the store manager, waited on me. I explained who my dr was and he knew right off what was needed. I loved that they had that relationship! After many tries, (have I mentioned I have a big fat foot?), and a few different manufacturers, I found a shoe that felt pretty good. In fact, they have actually relieved my foot pain! Crazy, man, crazy! When it came to the price? I was astonished that they were not more expensive! I've bought less quality shoes for double the price! No need to go anywhere else. Charm City Run in Annapolis is it. Ask for Angus. Tell him Lori sent ya!
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November 2023 by Larry M.
Friendly, knowledgeable & professional staff. They go above and beyond to evaluate the best products for your needs.... I wouldn't go to anywhere else as other businesses are even close to the staff knowledge. Believe me you can't go wrong here so once you go....you will be a happy lifetime customer as your needs change ... they gotch yaaa.
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October 2023 by Reilly Cook
I came here looking for good walking shoes as I’ve been getting blisters walking in my Vans. The shopkeeper was incredibly nice and helpful with evaluating what brands and styles would be best for my needs. We tried a few and I am happy with my new shoes! I’ll definitely recommend this place to my friends
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September 2023 by Jeff Evason
This is the best place I know of to buy running shoes. Ever since I first discovered them a few years ago, I have been a happy customer. Great products, very knowledgeable staff, and amazing customer service keep me coming back again and again.
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August 2023 by Hayden “Outside Pros”
Nice people, check out was easy, very nice area, even had vendors come out on xc practice end date.
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July 2023 by Mariellen Beairsto
Great customer service & shoes & apparel. Only place to go when you need a new pair of shoes
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June 2023 by Aidan Alexander
Absolutely amazing experience. I described what I was looking for in my running shoes, they fit it for my foot, and several of the staff members are runners themselves and know what they are talking about. I walked out extremely satisfied with both the product and the service I got.
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June 2023 by Robert Chaffer
Our salesperson Bennett was very knowledgeable and showed great patience as he pulled out numerous pairs of shoes to make sure we had shoes that fit PERFECTLY!Thank you so much Bennett.
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May 2023 by M B.
We knew we were going to be in the area, so we'd looked up Charm City Run beforehand. We got great service from the female attendant. She analyzed my gait and then brought out several types of running shoes from which I could choose based on my brand preferences and physical needs. Decided on the New Balance 1080 v12.
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April 2023 by Tony L.
Maybe YOU all can get better service. Came in with running shoes on and own several. Went to buy some for my mom and service sucked. Store full of people and they all seemed to be more interested in their own jolly discussions. Well I guess there's a reason I go to Road Runner for all my shoe needs. I'm extremely disappointed, and not to mention I had to ask him was he new to a retail store... I guess those chips (Doritos) meant more to him than me buying 3 pair of shoes (me, Mom, and Son)
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March 2023 by Lurine J.
Kevin was super helpful! We walked in a a gentleman sitting in a chair, said what can we help you with. I let him know we were there to get some new running shoes for my daughter. We showed him the ones we wanted and he sent Kevin to the back to grab them. This place is definitely equipped for very serious runners. However, they had a wide selection of what I would consider quality running shoes. My daughter does track and cross country. Her coach recommended this place. This store is small but has everything you need to get out there and pound some pavement. I also like how this place has a treadmill set up so you can really test out the shoes before you buy them. For my daughter and I Kevin really made this shoe buying experience five stars. He was super helpful and offered excellent customer service. We will definitely be back!!
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March 2023 by Susan Toczylowski
With a scheduled appointment I was in and out within 30 minutes. Very knowledgeable, helpful staff and great selection of walking/running shoes. After trying on 5 pair of various name brands I think I found the perfect pair of shoes for my imperfect feet!
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January 2023 by Bryan B
Used to work in the industry and let me tell you, they know what they’re talking about! Definitely will be back to buy more shoes and accessories in the future. Thanks charm city Annapolis!
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December 2022 by Craig Troop
Super friendly and knowledgeable staff with a decent selection of running gear for men and women.
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October 2022 by MARLENE L Forsyth
Need the sales people to be a little more concerned and interested as to why you are there. Knowledge was fair and not shared unless you asked. Inventory was poor. Hardly had any of the popular sizes and when asked was told not sure when they would get more or if they could get them anywhere else.
