December 2019 by Pete Lehmann
This goes for the consumer plumbing supply side of the business - My business partner (female) and I have dealt with these guys on a few occasions as walk-in customers with a wide range of questions regarding our rental properties, some off the wall, some pretty vanilla. Never once did any of the CSR`s treat her or me with any type of condescending attitudes or tones, despite what our level of knowledge in the discussion was.My partner can attest to the treatment woman can, and often do receive at these types of supply shops which service male dominated trades. But these guys listened to everything we had to say and made sure we understood all the jargon and acronyms we wouldn't be expected to know.I went in to order a pressure assisted toilet, the CSR told me why he avoids them, but once he saw I was interested only in a commode that would scare the hell out of guests even they used it, worked with me to find the best value.Don't hesitate to use these guys, ever. They are helpful, knowledgeable, and I'm pretty sure not paid in commission based on my experiences, but if they are, has some pretty legit ethics!
