Fitzgerald Cadillac of Annapolis offers a positive experience for customers seeking service for their vehicles. Many reviews highlight the welcoming and knowledgeable staff, with particular praise for the service advisors. Customers appreciate the quick service, including same-day appointments for oil changes and the unique feature of receiving a video from the technician during inspections. While most experiences are smooth, some customers noted longer wait times due to unexpected issues, such as recalls. Overall, the dealership is recommended for its professionalism and commitment to customer satisfaction. However, there have been a few concerns related to specific service advisors, which may influence future visits for some customers. Despite these issues, the general consensus is that Fitzgerald Cadillac of Annapolis is a reliable choice for Cadillac owners and others seeking vehicle service.
Leonard was very helpful and considerate, as usual!
September 2024
Very pleased with the service I received for my vehicle. Contacted me prior to starting any work.
September 2024
Best service I've ever had... Everything went smoothly from drop-off to pickup... They even cleaned my SRX... Wheels are sparkling! If you're a Cadillac owner (or not... maybe you should be)... I highly recommend Fitzgerald Cadillac of Annapolis for all your vehicle's service needs...
