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February 2024 by Joe D'Angelo
Showed up at 7:30. Greeted with a smile and quickly handed off the car and got a shuttle ride home. Fantastic experience. Great crew. Thx!
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February 2024 by William Sykora
As advertised. Efficient and friendly. while service warning was on, the vehicle did not really need service. Anthony pointed that out and was great. Got a free carwash out of the deal. Very impressive.
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February 2024 by Abby West
Great service! Not always the quickest, but I believe they are well-staffed and do their best always.
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February 2024 by Marsha Dobson
Excellent Service
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February 2024 by Dave Mislak
I been taking my car to the pasadena vw shop mainly for oil changes. I thought I'd try this vw shop hoping they would be a little quicker. I thought the prices should be close being a vw service shop. When I got there I asked if the oil change included the 23 point inspection , she said no. It would be an additional cost (256.00) dollars. I said just do the oil change (132.96) I didn't have to wait long but I'll be sticking with the vw shop in pasadena. I could have gotten the oil change 23 point inspection, tires rotated and sometimes they wash your car. All for less then a regular oil change here
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February 2024 by Miguel Briones
Service guy Mike was excellent person that helped me throughout the whole process. I will say he is so far the best customer service person that I have known. 100 percent excellent
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February 2024 by Dori Swarbrick
My salesman, Trice, was extremely helpful and really listened to what I was requesting. I ended up with the perfect car, at the perfect price !! Than you!
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February 2024 by William Hocking
5. Jenn is very responsive and has been great to work with. fitzgerald fixed my 'dent' rapidly and the car looks great.
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January 2024 by Carol Kulasik
Fitzgerald's is the best dealership in the area. Our salesman, Chris Veilleux has always taken get care of us with the 4 cars we have purchased from Fitzgerald's over the years.
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January 2024 by Kirk Ball
I was provided an estimated total cost a week prior to making the purchase and despite concerns of potential added mark ups and fees the final price didn't not change.
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January 2024 by Shannon Kelleher
Can not say enough about the service team at Fitzgerald Volkswagen. I came in with a blown tire and Mike was helpful in getting it taken care of quickly for me. I advised I was headed to a meeting and they went above and beyond to make sure I was back on the road ASAP. Highly recommend this store.
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January 2024 by Jorge Ramirez
Curtious and professional service. The customer waiting room is comfortable and includes many goodies. I have been coming to Fitzgerald VW in Annapolis since 2009 and would not change it for the world.
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January 2024 by Marion Boschert
Extremely friendly and helpful. Quickly went through purchasing process. Would work with them again in future.
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January 2024 by Robert Swanson
All the folks from Fitzgerald VW, Annapolis, MD, have kept our VW’s in great running order (My Wife’s, Mine, and in the past Our Son’s). Thanks to Anthony and Jennifer!Jennifer kindly worked me in for an efficient, well-done alignment! Thank You!
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January 2024 by Feldy Suwito
I had a smooth buying experience at this Fitzgerald Annapolis location. We worked with Chris Veilleux abd his manager, Conrad. Both are friendly and easy to work with.
