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February 2024 by Brian C.
Their website says they close at 7pm, so took off work early to donate a bunch of housewares. Arrived at 4:05pm to be told they actually close at 4pm. They make it really difficult to donate - so now a bunch of useful items are in the dumpster because I can't get off work early enough to donate them
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January 2024 by Jane M.
I went here today for the first time to make some donations. There were multiple donation boxes, none labeled, and apparently you have to know where to put your donations. The guy there was not happy with me because I didn't know where to put books. He didn't offer a receipt, told me "No Christmas trees!" That was it. I'll never go back and I'm sorry I went in the first place. I'll find somewhere where they might appreciate things and aren't rude.
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December 2023 by Katlyn B.
Dont waste your time here. Found a cute purse.. had no tag on it and they refused to sell it to me. Makes no sense. Get it together. Prices are also high for GW....
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December 2023 by Mark Van Drunen
Had a great time here picking up a few things we needed for our kid who is in college. We may have also found a few things we did not need as much ?
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November 2023 by Austin Shanabrook
Do not go here, they are extremely mean to the kids very disrespectful over there, They are all in bad moods and all have attitudes towards children including mine, and very unorganized. They hate when kids are being kids and one was very rude to my daughter and she was crying. I would never recommend this goodwill, This one employee doing the shelves growled at my son for only playing with the Toys he wears high top shoes and I would like if he was asked to stop for my kids feeling safe there.
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October 2023 by Jennifer Thomas
Worst Goodwill I've ever been to...dirty, low inventory, junk upon junk. I've never found anything in here. Super pricey. They need new management or something.
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October 2023 by Virginia Donaldson
Terrible experience, young cashier accused my young friend of changing the tag on a wooden item. Tag was clearly old, covering another old tag. Top tag was something that would have come from another goodwill, not the usual tag. She had a really hard time even trying to pull the tag off the item. After refusing to sell it, she proceeded to say very loudly to the next folks in line "people can't just change tags" when confronted with her statement she became very rude and said directly to me "you can't just change tags" HORRIBLE CUSTOMER SERVICEAll I got was an apology from the manager
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September 2023 by sylvie vivens
This store has gone down bad,there's hardly anything in there anymore! All they have is new plastic junk from China.
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August 2023 by Courtney K.
Bottom Line: More of a dump than a scavenger hunt but the employees were friendly. I went to Goodwill Annapolis on a whim to see if I could find any puzzles. The store is fairly large but it felt very dirty and disorganized - even by charity shop standards. I was on a quest for puzzles and if there was a toy and game section it was entirely wiped out. After striking out on the puzzles I roamed the remainder of the store out of curiosity. I came across a $3 Pyrex flute pie plate that was in great condition so that was my deal of the day. I enjoy hunting for a good bargain but given the state of this store I don't plan on returning. The employees at checkout were cheerful so that was nice.
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August 2023 by sheryl skord
Very grumpy staff. Drop off hours aren't posted on the website. They have again closed the dressing rooms so I won't be buying any clothes. They say you can bring it back but that's very inconvenient. Not a consumer friendly place.
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August 2023 by Jay C
Great store it’s been very customer friendly and clean as of late organized and prices are affordable
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August 2023 by Lina Mystic
This was my first time going in this store and I am disgusted. A cashier was yelling at a customer and their kid as the kid was playing with a large car toy.She must have lost her mind. That is unacceptable. Can you imagine a cashier yelling at a kid on the spectrum? No ma’am. Yelling at the top of your lungs as an adult worker is ridiculous at a childdddd younger than 6 years old IS RIDICULOUS. Control yourself.
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July 2023 by Alexander Dominguez
If there’s no tag on a pair of shorts, how hard is it to just say its 5 bucks? Also, this “superstore” is smaller than every other regular-sized goodwill in the country. If you shop for male clothes, good luck at this location.
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July 2023 by Julia Malloy
The hours posted on the door do not reflect the hours. Staff was rude and locked the door when we tried to enter despite it being before closing time based on the hours on their door and on Google. Would skip this location.
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May 2023 by Sam G.
It was a typically goodwill but was a bit dirty and could use some cleaning. Limited selection on men's clothes as well
