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February 2024 by Cynthia A Crowner
I was searching for a bolt. When I entered I stopped at Customer Service. The lady escorted me to the expert (Yes, expert.) He searched with me and showed me the name and the dimensions and checked another local store to assure me they had the bolt in stock. He borrowed my phone to get a good pic of the bin codes and the bolt. I got my bolt at the other store from the expert there (Yes, expert.) I am a fan of Home Depot.
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February 2024 by Donald Allen
No help to be found!!!! And when you sell bags, you might want to have bags after you charge a customer for them. Good luck getting help in the self check out.
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January 2024 by Kris Pariyar
My family’s experiences with this company have left much to be desired! As you know, there are only 2 people working in the store so No One can or will help you unless you wait and beg and repeat.Online is worse! You order. They fail to deliver. They bill you for the item anyway and then you have to talk to 3 departments for them to pretend to fix and you start over.Nobody knows what’s going on. It’s a bloody mess!
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January 2024 by Jordan Lawson
Great Home Depot
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December 2023 by Connor Zipfel
Convenient location. But I had to ask for help twice and wait over 20 minutes just to order a gallon of paint.
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December 2023 by Bello's Cleaning
Great Products and Customer Service
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December 2023 by carlos H Fajardo L
Goodyear store
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December 2023 by Peggy Cantfil
The staff at this Home Depot really cares about customers, Liz, Tom Ashton… from helping you find what you need, buying it, loading it in your car and even returning what you didn’t use!they are great pleasant and helpful. The lady at customer service when I returned a dozen16-foot boards helped me unload - didn’t have my receipt. She found the transaction with my credit card and she was wonderful. I should’ve remembered her name too. Thank you. Whoever you are will be back.
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November 2023 by Nance Morrissey
My husband and I went to get a Tip Risk Kit for our new dressers. We looked for 30 minutes and couldn’t find anything that resembled what we had come in for. Two different male employees sent us to look, but to no avail. We were ready to just go home and find it online. Suddenly, along came Ethel! She asked if we needed help and listened carefully to what we were requesting even confirmed that children and older people are both injured at times by falling dressers. After looking intently, Ethel found exactly what we needed!It was a relief to see someone who was not willing to give up and was helpful above and beyond what most people give you. I appreciate Ethel’s professionalism and kind help today.. Please let her know that we wrote this.
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November 2023 by Leigh Ann Elliott
Oftentimes can’t find what I need (either they don’t have it, or I literally can’t find it). Disappointing considering they are such a big box store. Never seems to be knowledgeable staff around to help. It’s frustrating and overwhelming to shop here.
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October 2023 by Zainab S. Rhazi
Very organized store. Great customer service. I loved being able to talk to a female associate and not feeling patronized for my lack of knowledge about lawn issues. The clerk at check out was also very friendly.
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September 2023 by Michael Thomas
This store is clean and normally well organized. Using the app, the items I was looking for were in their proper location. Downside: no interactions with staff to assist and only self check-out available.
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September 2023 by Mary Kirkman
I wanted to thank a particular employee at the Home Depot at Forest Plaza. His name is Duke and he was so helpful to me! He came back to help me a number of times, always with a smile on his face and eager to help! I am very grateful for his assistance and I hope Home Depot values his work ethic!
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September 2023 by Donald Zuehlke
It’s everything you would expect from a smaller Home Depot. The other Annapolis location is bigger and looks newer but the employees here are super helpful and it’s closer to me so always my first stop.
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August 2023 by Jessica Coates-Webster
Had a hard time finding special light bulb. Twice I bought the wrong kind online … I got up and went to Home Depot in Annapolis WITH the lamp….. at first I was terribly overwhelmed and unable to find the correct bulb, and then MS DELORES came over to help and she #1 was extremely polite#2 more than willing to drop what she was doing to help me#3 had EXCELLENT customer service skills and was very knowledgeable about the light bulbs , even educated me on the differ types of lighting!!! She was awesome and made my day! Thanks soooo much MS DELORES
