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April 2024 by H B.
I wanted to take a moment to highlight one of your employees, Kashaan. When I originally went to the custom blinds desk, the older gentleman sitting at the desk told me that "Tom" was not in today, and that they were shorthanded and that he didn't know what to tell me. I'm not saying I was racially profiled and received poor treatment based on my race but I found the reply strange. I asked to speak to the store manager on duty, and she assigned Kashaan to help me with my order. He got to work quickly pulling up my prior account and worked to place my order.
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February 2024 by Mike & Nancy M
Major shout out to Marvin at Home Depot Annapolis!He went out of his way to find a low stock item for a department he doesn't usually work. He not only verified the product was on site, but looked up its exact location, and then Tim and Da'amio spent the necessary time to get equipment and pallets to bring it to where we were waiting.We very much appreciate the Best in Customer Service at our Annapolis Home Depot. You rock!I should add that we'd ordered something online from a different HD location. It was cancelled a few hours after ordering. Hubby thought we should give Annapolis a try. He was so right! ( as always ?)
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February 2024 by Sheila Davis
I love this place for being a female the smell and the employees make this story a great experience
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February 2024 by T Price
More often than not you are being sold an open-box or returned item that is missing pieces. Apparently they don’t need to disclose that it’s been repackaged.
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February 2024 by J
Place has really gone downhill. All outdoor power tools are pretty much locked up, can't even scan my own wood. Loved this place for a decade, and will still use it, but bigger ticket items you might as well order online unless you have time to locate an employee to find the employee with the key. For wood will do 84 lumber from here out. Felt like being accused of being criminal or too incompetent to scan my own wood. Shame.
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January 2024 by Mike Walton
In store help was friendly and helpful
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January 2024 by Wright Davis
Good selection. Good prices.
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January 2024 by Eric Johnson
What a bunch of inept people who know nothing about the departments they work in or what the store carries...have fun at this location
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December 2023 by Gloria Nelson-Johnson
This is the one in Annapolis. The only one with the tree I wanted. Very good customer service. Helped put tree in my car. I would recommend.
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December 2023 by Vicky Rawes
They have EVERYTHING, I love this location and could spend hours in there just looking at things that are cutting edge and super cool. Christmas shopping? You may think this isn't the place, but trust me you can find something for anyone.
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December 2023 by Michael Farrell
Went to the forest drive location to get 6 foot t posts and they were way back in a corner between two racks and impossible to reach. Went to this home depot and it was much better organized and had better stock.
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November 2023 by Leigh Ann Elliott
They are so large & carry so many variety of products it’s hard to find what you need. Never seems to be knowledgeable staff around to help you. Customer service is lacking. Also, had credit card hacked in the past due to their poor security measures.
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October 2023 by M. T.K
Pretty much has everything that one would need for a job. It's huge and their plant collection is great. Have to look hard for workers if you need assistance though.
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October 2023 by Sabrina Amir
This location is better than Forest Dr, because you can actually find someone who is able to help. Jubal provided outstanding customer service today, he was professional, helpful, patient and friendly. I highly recommend him! Thank you for your service.
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September 2023 by Antoinette Berkshire
Wonderful experience at checkout with a lady named Berniece. She went out of her way to wrap my ceramic tiles and protect them from damage, all while being very pleasant and personable. Very nice!
