Koons Annapolis Toyota is known for its fair, helpful, and honest sales team that provides a wonderful car-buying experience. Customers praise the wide variety of new Toyota models available, including the popular Highlander, Tacoma, and 4Runner. The dealership also offers a solid selection of pre-owned vehicles across different makes and models. The sales specialists at Koons Annapolis Toyota, such as Sam Cho, Luis Gutierrez, Brandon, and Grady, are described as extremely professional, knowledgeable, and patient. They take the time to understand customers' needs, offer test drives, and explain all the features without any pressure to spend more than intended. The business manager, Marcus, also provides excellent service by thoroughly reviewing service agreements and maintenance programs. Overall, reviewers highlight the quality of personal service they received at Koons Annapolis Toyota, with one customer stating they "never bought a new car and trade in in 3 hours" thanks to the efficient and friendly process. Whether you're a first-time buyer or looking to upgrade your Toyota, the team at Koons Annapolis Toyota is committed to making your car-buying journey a pleasant and hassle-free experience.
Jason answered all my questions and returned my call promptly. Made it easy to buy my car.
November 2025
Jason and the Koons team were great to work with! Easy and love the truck!
November 2025
I had a wonderful experience buying my hybrid RAV4 at Koons Annapolis Toyota, all thanks to Sam Cho. He was a pleasure to work with. Extremely professional and knowledgeable. Answered all my questions and concerns. I never felt rushed or pressured. I couldn’t have asked for a better sales specialist.