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March 2024 by Charlena Smith
I came to the store with the intention of simply getting an adjustment on my frames then I met Ms Dee Brown. She mentioned a sale and suggested that I try on a pair of frames. I had no idea those frames would take 10 years off me. I get compliments everywhere I go! Thank you Dee!!
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March 2024 by Benjamin Scott
I was surprised by the amount of frame options they had. The price ranges were decent and the customer service was great. I was welcomed when I walked into the store and asked if I could be assisted. Dee was very knowledgeable and helped me choose a frame. She walked me through my insurance options and treatment options for my lenses. You should check them out first.
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March 2024 by S. Elaine Sullivan
I had a great experience with Dee at LensCrafters today. She was very welcoming and knowledgeable. She also gave several alternative options for the glasses I wanted and I was ultimately excited about my choice.
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March 2024 by Tyrone Posey
KHEM Yarbrough was vey Good
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March 2024 by Jamie Gibson
Kim and Kyle were so phenomenal. I didn’t even know that lens crafters helped repair sunglasses! Sunglass hut sent me here after they weren’t able to help me with two of my favorite designer sunglasses. I’m so impressed with their kindness, their service and how clean and tidy the store was. 10/10 recommend
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March 2024 by Mark Lentz
The LensCrafters employee that took my order for new eyeglass lenses was very polite, friendly, thoughtful with offering chairs for my son and I to sit during the ordering process, informative about the prices with and without insurance, and professional and timely during the whole process.
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March 2024 by Ashley Lee
Dee, Alainna and the staff here are excellent and incredibly helpful and friendly. A very pleasant experience! We will be back again! THANK YOU! <3
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March 2024 by ashish makkar
The experience with the optician Michelle was wonderful.
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March 2024 by eric allen
Great customer service, thank you.
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March 2024 by Leon Joyner
Saw Dr. Taylor as well as Ms. Michelle. I was very well taken care of. They educated me throughout the process of my exam and taught me what my prescription actually meant. I would recommend this location to anyone. It will be a great experience
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February 2024 by Chrissy Caratao
Michelle did a great job on helping me get a new frame!
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February 2024 by Moses T.
Dee Brown and her sales staff at the Westfields Annapolis Mall location were the most professional, courteous, kind and knowledgeable eyewear staff I've ever encountered in over 20 years of buying and wearing prescribed glasses. Dee and her staff helped me find multple pair, efficiently processed me and I had my glasses in an hour. Amazing customer service. Kudos to LensCrafters for their Annapolis staff.
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February 2024 by Taylor McCall
Michelle was wonderful! This was my daughter's 1st pair of glasses and she was sad. Michelle made her feel really good and confident about wearing glasses. She also was very helpful with helping me pick out mine as well. This LensCrafters has a forever customer in us!
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February 2024 by Patricia Hasenei
Michelle & Dee are wonderful !!
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February 2024 by Nicole Smoke
Awesome! Michelle was wonderful and so helpful! Dr.Tang was wonderful and answered all my questions and concerns!I can’t thank them enough!