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May 2024 by MyCityM
A bit claustrophobic, but the changing rooms are a nice size. I love Lululemon, I hate that they rarely stock bigger sizes in the store. As a result, you are limited in what you can buy in size 12. Also, the de facto answer if they don't have something in your size is "You can look online". Athleta will find what you are looking for while you are in the shop and offer to ship free to your home, or the store for pickup. Why Lululemon can't do this beats me. Still great quality, and lasts, so I return faithfully.
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April 2024 by Marie
I guess I didn’t look like I had money to spend here?! Multiple people around me were greeted and offered fitting rooms. Extremely disappointed with my experience. Won’t be going back since I’m not “worthy” of even a greeting here. So many people say how nice their aligns are for pregnancy. There are plenty of other high end options I can choose from that also include some semblance of customer service.
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January 2024 by Jennifer Shreve
CRAZY EXPENSIVE Yoga pants. I love that their demographic is now tween girls!
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December 2023 by D Shannon
Adding that I called and spoke with the manager and asked her if she had any belt bags left. She said yes but only 2 more and if I don’t see them to check with her and she’d look in the back. I arrived EXPECTING them to be sold out so not to be disappointed. when I arrived there were no bags understandably so. I asked Nathan if he could check in the back he said no. I said ok I’ll speak with the manager (which should have just been my first move) but I expected that everyone be trained with the same level of customer service.I asked the manager who remembered me from the phone. She said we’ve likely sold out on the floor but let me check in the back. Fine if you do fine if you don’t. Well she had 1 left ! I walked back up to Nathan who was now on the register and checked out.Also adding that I live in the area and I spend a lot of time in this mall Nathan is ALWAYS rude. Lol - don’t believe me? Stop by yourself ask for Nathan and note he’s the only one with an attitude.
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December 2023 by Dennitra Shannon
Second time coming in and dealing with Nathan in particular. Unlike everyone else he’s not friendly and in fact rude.
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October 2023 by Madison W
The nicest staff always super sweet and they have some good choices
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September 2023 by Madison Washington
The nicest staff always super sweet and they have some good choices
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August 2023 by Katherine Sou
Great experience! Molly is absolutely amazing, and well-educated on every product. She answered all my questions with kindness, and helped me find the perfect workout sets!
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July 2023 by KGrant Ellis
I went in to the Annapolis Lululemon yesterday morning. No one said a word to me. I buy most of my Lululemon online and will occasionally purchase items from this store. Do better Lululemon!
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January 2023 by Deborah H.
My nephew gave me a very nice vest for Christmas - but the size 6 - which is my normal size - was way too small. So, not being real familiar with Lululemon, I took it back to exchange it for a bigger size....and was shocked to find that I took a size 10!! Ok, I got over that and it did look nice on me, but honestly I would never spend $148 for a vest... I'm older and a wee more conservative with my money but I still appreciated his generosity. However when I took it to the register to exchange the woman told me I would have to pay my nephew's military discount he used to buy the vest - WHAT???? Terrible customer relationship/satisfaction - I was shocked. She seemed not caring at all about my concern.... I was just exchanging one item for the same item but in a different size... there was a long line so I just paid the $19+ and left knowing that I would never frequent this store again.
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January 2023 by Cathy Davis
It's a little smaller than some of the other stores.However the selection was good!
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December 2022 by Alyssa Farrell
Smaller store, but has a good selection of products. The staff is great as well, very approachable and friendly
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November 2022 by Tricia Burke
I CANNOT THANK THE STAFF at LuluLemon for helping me last minute for a yoga retreat!! Alex, you are absolutely an angel, you are patient, in tune, and so engaged in the process of helping me find the best fit! All the employees were exceptional at helping me! I felt I had a personal fashion team! I do not do Yoga, and had not bought clothes in ages from Lululemon. I was lucky enough, due to my poor planning to get to the nearest mall. I finally found so many amazing items due to the staffs help, that I'm ready to do yoga again, or just wear Lululemon!! Thank you for everyone for an incredible experience!!
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October 2022 by Teresa Zanelotti
Great workout gear
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October 2022 by P
Horrible customer service.
