Lush Cosmetics Annapolis offers fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. The store provides a fun and fabulous one-stop shop for ethical items, including bath bombs, body butters, vegan haircare, and fresh face masks. Customers consistently praise the fantastic and excellent customer service at this location. Staff members are described as nice, kind, friendly, super helpful, and super sweet, bringing a welcoming and cheerful atmosphere. They are knowledgeable, offering perfect suggestions and honest opinions based on customer preferences. Assistance is provided with care and attentiveness, answering every question without being pushy, aggressive, overbearing, or too on top of customers. Many note this results in a super fun, relaxed, and refreshing experience where they feel given space but still attended to if needed. This outstanding service encourages customers to return and become regulars, with many finding multiple new products they love during their visit.
My mother-in-law and I went when we were in town bc she had never been and we had the best time smelling everything and Alex (Alexandra) was super helpful and explained and recommended various products. We even got a couple samples! She was awesome!
May 2025
Mr James was so nice and kind to me and my daughters. Excellent customer service and answered every questions and concerns with care and attentiveness. We will be back! 19 May 2025
April 2025
Alex and Meadow were awesome!
Love this place and they were helpful and knowledgeable
