Lush Cosmetics Annapolis offers fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. The store provides a fun and fabulous one-stop shop for ethical items, including bath bombs, body butters, vegan haircare, and fresh face masks. Customers consistently praise the fantastic and excellent customer service at this location. Staff members are described as nice, kind, friendly, super helpful, and super sweet, bringing a welcoming and cheerful atmosphere. They are knowledgeable, offering perfect suggestions and honest opinions based on customer preferences. Assistance is provided with care and attentiveness, answering every question without being pushy, aggressive, overbearing, or too on top of customers. Many note this results in a super fun, relaxed, and refreshing experience where they feel given space but still attended to if needed. This outstanding service encourages customers to return and become regulars, with many finding multiple new products they love during their visit.
The staff here are excellent. I really appreciate how they are not in your face the entire time and give you an opportunity to shop around and ask questions when necessary. The store’s a bit small unfortunately which is the only downside. I hope in the future they can move to a bigger space in the Annapolis Mall
May 2026
I had the BEST experience ever with the Lush Annapolis location. Anthony was super friendly, kind and the most helpful! Thank you Anthony! YOU'RE the BESTTTTTT!!😁
May 2026
I came Saturday 5/2/26 while Hydie and Chris were working & they made me feel so welcome!!! , They also had the best recommendations leaving me so satisfied with my purchase! 🫧🫶🏽
