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March 2024 by Kayla Hagans
Morris was super helpful and knowledgeable. Went there to get a suit with my husband and he Morris helped us tremendously. Wayne checked us out and he was very kind. Prices were reasonable. I would rate it as a 5 but the suit alterations weren't complete on the designated pick up date. However, the manager did work quickly and had the alterations done by end of day.
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March 2024 by hey640wereuat640
Very nice men working there
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March 2024 by Orkun ayraç
Very bad costumer service. “Chaz” was the sales rep but I think it was his first day, first he said that we can try on rentals to see but than he decided we cant try anything on and he said he doesn't have anything that fits me there and I am 6 feet 210 pound guy ?They were all rude, please find another place to order your suits. They are just waste time.
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February 2024 by Dale Rodevick
The Annapolis store was excellent. The one in Gambrills/Crofton didn't notice we were even in the store.Well, 3 months later. What a disappointment! Got my custom suit. Pants had a small cut in them. They were supposed to be replaced. Now, three months later, still nothing. They told me anything from, they will be ready next week to even ready the next day over the past months. Still nothing. Star rating just went to a 1. Got a lot of attitude from the guy last time I called and asked where they are. He said next week. It is now 2 weeks later. I want my money back for the pants ASAP!
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February 2024 by Jason Constantine
Very friendly staff
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February 2024 by Phillip Smith
Al is amazing. Super helpful and patient, made my suit buying experience easy and stress free.
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January 2024 by Ann Moloney
Really great experience! Service was phenomenal!
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December 2023 by Kashonta Ellis
I had a gift card that I needed to use because I got tired of having it! I walked in to the store (11/10) and it was about 3 customers getting help. I walked around aimlessly looking for kids clothes. No one ever welcomed me into the store or asked if I needed assistance. I finally asked someone where I could locate boys clothes. Customer service needs to be improved.
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December 2023 by Ryan Conn
I went in to rent a tux for a black tie wedding I was attending as a guest. Walked out with a 250 bill and when I got to the wedding to get dressed the jacket was wrinkled and the cufflinks were missing. I did not love the way I looked.
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October 2023 by Alexander Aguilastratt
Terrible service. I was there at 8pm last night. The staff looked like they did not want to be there, always on their phones, and not willing to help. The person that took my measurements did it more as a favor than a service. The staff saw me struggling looking for something to fit me, but nobody offered to help. When I was ready to pay, I had to wait for somebody to come to the front for me to pay and leave.Again, I was the only customer at the time. I’m not gonna waste my time in that store anymore. Jos A. Bank’s is far better, and at least they treat you with respect, and acknowledge your existence.
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October 2023 by Robert Isaacs
I have nothing to say about the suit, but the manager the shoes did not fit and I asked them they had my size they said no but the manager I asked if we could get a refund on the shoes and remarks and it was only five dollars so what difference does it make? And I responded saying whatever keep the five dollars but I am on a a retired income. It would’ve been nice if he would’ve said, we’ll take five dollars off the bill so with that said I will never use a Men’s Wearhouse a Annapolis ever again.
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October 2023 by erica sugar
I was hesitant to go here because of a few negative reviews but boy am i glad we did! There was a gentleman by the front door who greeted us as soon as we came in. My son and i are both not too familiar with menswear. Hes a jeans and leather jacket kinda guy and my husband shops for himself. This salesperson, wish i got his name, was amazing! We needed everything, slacks, shirts, sweater, belt, shoes... he helped us to find everything and made sure it all fit, and he had an amazing sense of style, so everyrhing looked amazing!!We had two events in a week so were in a bind. He had a great sense of style and was laser focused on getting us what we needed.We were literally in and out, including trying it all on, in less than 30 minutes! Ammazing!
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October 2023 by Mike Davis
No one to help you, one sales person passed me off to another that person passed me off onto another person there was a person there walking around with her son she asked a question and the woman dismissed her and the custmore said thats it thats all the help i am getting really i told her we were in the same boat. Working retail for 16 years i will be reaching out to their district manager. No one wanted to do their job i wpuld not go there the sales team seemed very eger to help members of their own colors not other.
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August 2023 by Owen Staudt
Very happy with my experience. I went in a couple of weeks ago to get a suit for internship interviews this upcoming Fall and Spring. Josiah was very helpful and friendly! He helped me find a nice suit and made sure everything fit me correctly. He even recommended me some button-down shirts, a belt, and a tie. My Mom and I had good, full-on conversations with him while he was helping us as well. Excellent customer service. Josiah will get you right!
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August 2023 by Marie
We used to go to a location in another state and always had great service. I was wrong in expecting that same level of customer service at this location. Employees seemed more interested in standing around and being on their phones then helping us.
