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July 2022 by Rae M.
My parents had a beautiful wood based chair that they no longer wanted/needed, so they asked if I wanted to take it off their hands. It was barely used and was in excellent condition, but for some odd reason the cushion was sinking. I figured, if I got it reupholstered to the color of my choice and had the cushion replaced, it would be good as new. I took to my handy dandy Yelp app and did a search and Mill End popped up. I'm familiar with the shop, since a family member worked there years ago, but I had no clue they did this type of work. I gave them a call and was told to bring in a picture to evaluate the chair because they didn't want me to be without my chair for a long time. Well, I thought bringing in the chair itself would be easier, since I wasn't in a hurry for it. I was greeted by a very knowledgeable staff member who gushed about how beautiful the chair was. She did an evaluation of what would be needed to repair and reupholster it and then showed me the fabrics that were available in the color I selected. They have a large variety of fabrics on-sight in the store, but they do have options that can be ordered. The one I selected was on-sight. We agreed upon the estimated price, I filled out some paperwork and I was out the door. It was literally that quick and simple. Since they have a pretty extensive client list waiting for their projects before me, my estimated date for the chair to be completed was about 2 months or so.To my surprise, I was called about a month later informing me that my chair was ready. I arrived and was extremely pleased with my brand new chair. The workmanship was beautifully done and the cushion they replaced was perfectly placed. They did such a phenomenal job, my parents wanted their chair back. Lol! Not on my watch! Yes, Mill End is a bit pricey, but so worth it! They're truly professionals. I'm planning to get my dinning room chairs reupholstered in the near future, so I made sure to get an estimate while I was there. I'll absolutely be back in the near future.
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December 2020 by Andy Dukes
I had such a nice experience with these folks from sales woman in the store to the upholsterer to delivery. It was just so easy and the completed work is beautiful. I had my sofa, large chair and ottoman covered. EXCELLENT job! I would recommend them to anyone. Thank you Mill End Shops for making the project so easy and the end product so lovely.ovely.
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December 2020 by Jasmine Wilding
Svetlana and her team were great to work with in reupholstering our couches with leather. The color and quality were great. When we wanted firmer cushions, they swapped out for firmer foam no questions asked.
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December 2020 by Kathy Stowe
Mill End Shops did a great job during the COVID 19 closures- someone dropped off books of samples after a phone discussion; gave me a good price for a sofa and two chairs; and my old furniture now looks great in my new home! So glad they helped me get this done!
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December 2020 by Kelly Bennett
It was a pleasure meeting Gretchen! We will be back to pick out the fabric forcirtains.
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December 2020 by Anne Johnson
Personable service and wide selection.
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December 2018 by Tamyla Abraham
Great service and expertise
