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February 2024 by Tammy Carpenter
Friendly and professional staff.Always helpful and I can actually get my rabbit her favorite treats here without going through Chewy .Prices are getting higher but that's life.I would recommend shopping here.
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February 2024 by Robin “RLN246”
Horrible! No lines open and no management available. Staff are horrible. Go elsewhere.
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February 2024 by Tom Kemberling
We used to go here for pet grooming.We just brought our dog home he looks homeless!
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January 2024 by Robin Meissner Hultgren
Lots of pet supplies to get there, as well as a lot of animals there. Would recommend if you want pet supplies or a pet.
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January 2024 by CLO
I take my dog here for grooming. They do a great job, are kind and helpful.
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December 2023 by Nicole Martel
Took Moxie for his very first grooming session! He was a little nervous, but was very happy to see me when he was all done and he looked and smelled fantastic. Maria did a great job with my baby! Thank you for the wonderful service today.
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December 2023 by David McMullen (gh0st)
Very helpful lady helped me pick out some probiotics for my dog on Sat. Nov. 25th 2023 at night. First she helped me by answering the phone before I stopped by there she was able to answer some questions for me and then when I actually got to the store she was able to help me retrieve the items that I call about and she was very helpful. She may have been the manager on duty but I don't know for sure. Whatever your name is, thank you Miss!Thank you!
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November 2023 by Lisa Carrette
I took my dog in for a full service groom and was very happy with the service . Shelby was the groomer . She was super nice called me to ask if I wanted to drop off my dog early due to a no show which made it so much more convenient. She said my dog would be ready in 3-4 hrs and I was surprised to have her call me about 2 hrs later . My dog is a bit nervous and picky with leg trimming so I paid extra for scissoring , the groom was great . I think Shelby did a really nice job and hopefully she’ll be there when I book my dogs next appointment.On a side note I’ve been here a few other times with a couple other groomers the first one was excellent but she’s not there anymore . Another groomer slipped and put a bare spot on my dogs back but she comped the cost of the groom , which was nice . I’m hesitant to bring my dog to a large box store facility but will continue if my dog is safe and the groom is done to my expectations.
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October 2023 by Angela M.
A week ago was my third time at this grooming salon, the first two times were just okay, but nothing egregious had happened so I booked a third time. When I arrived for my 8:00am appointment, I learned that the groomer booked both my dog and another dog at 8:00am. Since I arrived first, my dog was checked in first. I then went out to my car to leave when I received a call saying they could not groom her because she would not get in the kennel. It was never explained to me that she would be put in a kennel or else I would have gone elsewhere to begin with. The groomer blamed me for not making an "express" appointment to accommodate my pet. However, an express appointment was never offered or explained to me in the two other times I had been there. She stated that she could not groom my pet, because she had to groom the other pet that she made an identical appointment time with. Why were two pets booked at the same time? Why didn't they just tell me the time they could actually accommodate my pet rather than put her in a kennel to begin with as that is the time I would have been happy to bring her to avoid this altogether? She encouraged me to book another day, but I explained to her this is the only time I have available, which is why I made this appointment several weeks in advance, but she did not care. The manager came and doubled down and basically said it's my issue and they're not going to groom my dog. As a previous reviewer wrote (and I wish I had read it before booking), they are unprofessional. Take your business elsewhere.
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October 2023 by Johanna M.
So upset to this place! I took my puppy (a white teacup poodle) to have his first hair cup The poor puppy got a ugly eyes infection on the eyes and it's been over 2 months and his eyes are pink as well as his lips area and back paws. Poor little guy I have to clean his ayes every 2 days to keep him ok. First and last time. Don't waste your time and don't risk your best friend to this place! And please be careful with the insurance next door that sell lies.
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September 2023 by Stella Blue
The grooming salon is terrible! I will never take my dog back here again. They are unprofessional and not accommodating. Don't take your dog here. Store management is not customer service oriented either.
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September 2023 by Heidi Marlatt
Great customer service! Jo was very knowledgeable and patient!!
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August 2023 by Lorie E.
All I can say is don't go here. Save your money and find a reputable groomer. Worst customer experience ever. It's also a hit or miss with the grooming staff.
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July 2023 by Latosha Dukes
I had to run in for fiod before they closed. I normally shop at Petco. They had the food i wanted for my pet. The store needs to be cleaned it just feels dirty. Pwt hair over the floor in front of the door. I couldn't wait to get out of the store.
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July 2023 by Thomas Chapman
Very caring and supportive and understanding of your pet