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October 2023 by Alan Dark
Sleezy business tactics by making it very difficult to cancel your membership
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October 2023 by cast away
I been member of retro for at list a year and honestly is so nice ,everything is clean and organize ,the staff are so friendly .
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October 2023 by Alfred Grandell Jr
It's one of the most excellent gyms I’ve been to. The staff was professional. The equipment is all up to date. The gym is spotless.Not to mention that the supplements shop portion is stocked with outstanding choices. Lastly, if you are on the go and take nutrition seriously, they offer meal prep food from Clean Eatz.I will be back to train.
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September 2023 by Kristin Kosmides
A nice gym with a good amount of equipment. They have all the regular machines, 6 squat areas, beaches etc. A hydro- massage, tanning, sauna, locker rooms and smoothie bar. You can hire a personal trainer as well. The price is really good and affordable. The only downside is the hours (6-10 M-F and 10-5 or 6 Sat/Sun).
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September 2023 by Rico
Great staff
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July 2023 by jack parks
This gym has great facilities and equipment, but as a broke college student the management makes it very difficult to end your membership. As someone who's first gym membership that I actually paid for on my own, I found this very frustrating. All this gym cares about is money and not customer satisfaction. When it pertains to leaving the gym not out of dislike for the environment but because I was going back to school. Make sure you actually fill out a form that says you are leaving the gym, I recommend taking a picture of it so you have proof that you filled out this form.
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July 2023 by Josue Regalado
I am compelled to share my extremely negative experience at this gym, as it left me thoroughly dissatisfied and frustrated. The restrictive policies enforced by the management have tarnished what could have been a positive fitness journey.their policy(according to the owner) regarding personal trainers and guest assistance. It is utterly absurd that the gym prohibits individuals, even friends or family members, from offering basic guidance and support during workouts. I find it mind-boggling that they discourage members from seeking help from knowledgeable individuals, hindering the overall progress and enjoyment of workouts.Moreover, what infuriates me is the blatant inconsistency in enforcing this policy. When I brought my brother, who possesses the same level of expertise as my friend, we were conveniently allowed to work out together without any interference. However, when I attempted the same with my friend, the owner immediately pounced on us, accusing him of being a personal trainer and restricting our workout. The lack of consistency and fairness in implementing their own rules is simply unacceptable.Beyond their misguided policies, the gym fails to create an inspiring and supportive environment. While some staff members are friendly, the overall attitude from the "personal trainers" and owner at the gym leaves much to be desired. It seems that genuine assistance and guidance are replaced with a robotic adherence to senseless rules. As a newcomer to the fitness world, I expected encouragement and guidance from experienced individuals. Unfortunately, this gym has proven to be a disappointment in that regard.Furthermore, although the facilities and equipment meet basic standards, they lack any standout features or cutting-edge advancements. The gym appears to prioritize enforcing unnecessary rules rather than investing in top-of-the-line equipment or creating an inviting atmosphere for its members.In summary, my experience at this gym has been nothing short of a nightmare. The management's rigid policies, lack of consistency, and unhelpful staff have turned what should have been a positive fitness journey into a regrettable decision. I strongly advise potential members to seek alternatives that prioritize member support, flexibility, and a welcoming environment. Save yourself the disappointment and frustration by steering clear of this gym.
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June 2023 by Melantha
This place is great. The employees, owners and managers are helpful and dedicated to each member’s fitness journey. The staff are friendly and care about safety while getting in shape.I am just returning to Retro from over a year of being unable to workout due to one injury after another (non gym related).I went back for the first time last week and lo and behold one of the owners waved and smiled a big smile at me and asked me how I’ve been and that he had noticed I hadn’t been around for a while. “ Good to have you back!” I was impressed- I mean it has been over A YEAR!When I first joined Retro Fitness within a matter of weeks almost every employee knew my name! That was impressive. The staff do a great job of making members feel comfortable and part of this community.If I have questions about machines or even particular free weight lifts all I have to do is ask. In my experience all staff are friendly, professional and continually go out of their way to find any information I need. If I have a question about a bill, prices or membership, I always receive kind and quick responses! No bad employee attitudes here!The staff are also very encouraging to me with my fitness journey.I am a middle aged woman who recently discovered Powerlifting and fell in love with it, but I have a lot to learn. .I started my Power Lifting journey a year or so before joining Retro, so I’m still a Newbie. Not once have I felt any negative attitudes or felt ignored due to false preconceptions based on my appearance or age. The staff are respectful, accepting and hard working. And they treat me like anyone trying to get more serious about their sport. No one is condescending or dismissive due to my age and gender.My fellow Retro members seem to mostly concentrate on their workout. I would not say members are generally friendly, but that is ok. We are there to workout.The space is rather small but they still manage to make room for a lot of weightlifting machines, 6 squat racks 1 Smith machine, a few pulleys/cables, rowing machines and plenty of treadmills and elliptical machines.The place is exceptionally clean. Bathrooms roomy enough-3 or 4 showers, 3/4 toilet stalls, plenty of lockers (women’s room). No towel service that I am aware of aside from towels for cleaning equipment after use (fine by me). No Pool. Rates are very reasonable. Last I checked(my insurance pays for my membership) everything was entirely correct as far as billing is concernedThe owners and managers went above and beyond when I first signed up. They did not yet have my particular insurance company in their system. So they went to work to make sure my insurance would accept them and pay the bill and that headache took a couple of months, but they cheerfully conquered it and let me start my membership while they finalized the details! Very cool!When the owner informed me they had to go through a lot of red tape before my insurance would pay, I asked if he had any idea how long it might be before the insurance started paying and I could be considered a member of Retro Fitness and use the gym and most importantly start LIFTING!! He grinned at me, and said, “As of about 5 minutes ago.” And with that he handed me my membershipTHANK YOU Retro Fitness!!!❤️
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June 2023 by Josue R.
I am compelled to share my extremely negative experience at this gym, as it left me thoroughly dissatisfied and frustrated. The restrictive policies enforced by the management have tarnished what could have been a positive fitness journey.their policy regarding personal trainers and guest assistance. It is utterly absurd that the gym prohibits individuals, even friends or family members, from offering basic guidance and support during workouts. I find it mind-boggling that they discourage members from seeking help from knowledgeable individuals, hindering the overall progress and enjoyment of workouts.Moreover, what infuriates me is the blatant inconsistency in enforcing this policy. When I brought my brother, who possesses the same level of expertise as my friend, we were conveniently allowed to work out together without any interference. However, when I attempted the same with my friend, the owner immediately pounced on us, accusing him of being a personal trainer and restricting our workout. The lack of consistency and fairness in implementing their own rules is simply unacceptable.Beyond their misguided policies, the gym fails to create an inspiring and supportive environment. While some staff members are friendly, the overall attitude from the "personal trainers" and owner at the gym leaves much to be desired. It seems that genuine assistance and guidance are replaced with a robotic adherence to senseless rules. As a newcomer to the fitness world, I expected encouragement and guidance from experienced individuals. Unfortunately, this gym has proven to be a disappointment in that regard.Furthermore, although the facilities and equipment meet basic standards, they lack any standout features or cutting-edge advancements. The gym appears to prioritize enforcing unnecessary rules rather than investing in top-of-the-line equipment or creating an inviting atmosphere for its members.In summary, my experience at this gym has been nothing short of a nightmare. The management's rigid policies, lack of consistency, and unhelpful staff have turned what should have been a positive fitness journey into a regrettable decision. I strongly advise potential members to seek alternatives that prioritize member support, flexibility, and a welcoming environment. Save yourself the disappointment and frustration by steering clear of this gym.
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May 2023 by Norm Smallwood
Great equipment and super helpful at.y
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April 2023 by Keith S.
This place sucks! like 2 bench press machines in the entire gym. Terrible gym. how are you going to be a busy gym with just 2 dedicated bench presses.
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March 2023 by Danny Harrelson
Love the facility, love the layout and the equipment selections
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January 2023 by Kirsten Y.
Pay a little more and go to another gym. Shady billing and very little to offer. Run, don't walk, to a better gym.
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January 2023 by Myesha Blanchard
Amazing gym with great customer service! Didn’t feel judgement and felt safe. The smoothie counter has a great selection and tastes great! Definitely will come back to this location!
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January 2023 by Officer Mahal
The staff is wonderful. Grace, Catherine and Terence were very helpful. Got some mouthy kids that lack gym etiquette, but thats everywhere. Place had everything i needed.
