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March 2025 by Chase Burnett
Denise is truly one of a kind! Every time we shop at the Safeway in Annapolis, she’s there with the most welcoming smile and positive attitude—it’s always a joy to see her.
Denise goes above and beyond to help customers, and it shows. Whether it’s offering assistance with finding items, giving helpful tips, or simply greeting us with genuine warmth, she makes every shopping trip a better experience. Her kindness, patience, and friendly personality stand out in the best possible way.
No matter how busy the store is, Denise is always in a great mood, handling everything with calm professionalism and care. You can tell she takes pride in her work and genuinely cares about the people she serves.
She’s one of the main reasons we keep coming back to this location—because we know we’ll be treated like family. Safeway is lucky to have someone like Denise on their team, and we just want to say thank you for consistently brightening our day and making every visit to the store such a pleasant one.
We truly appreciate you, Denise!
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September 2024 by Loretta Hicks
Worst pharmacy experience ever. The staff is incredibly rude and inconsiderate. On 09/06/2024 around 11am I called to see the status of my rx. I was greeted on the phone with a harsh tone by what sounded like a female. I was yelled at, talked over, and could barely get a word in. I was given no help or answers. Time to find a better pharmacy. Don’t go here because they go out of their way to make it difficult.
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March 2024 by M MacFarlane
Done with this joke of a pharmacy. The workers here honestly go out of their way to be as unfriendly and unhelpful. Their system for getting electronic prescriptions does not work, has not worked for a while, and they expect you to figure it out on your own.
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February 2024 by Vicky X
To the black lady taking care of self check-out tonight Monday Jan 29 around 8pm I just gotta say something, I hope you find peace in your life. I was treated poorly by this woman. I was at the self checkout and needed help, she was the only one there. She didn’t even acknowledge, not customer service friendly. I’m sure she has been working there for many years because that face only shows how much she hates her job.
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January 2024 by Personal Shopper
Employees are friendly and good place to shop
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October 2023 by judith neighoff
Terrible customer service, always greeted with an attitude.
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August 2023 by Motherhood Ultrasound
Very courteous and helpful staff. Prescription is filled regularly and on time. They send you regular reminders to pick up the medicine. Quick and efficient service.
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December 2022 by T
I feel like I'm burdening the staff every time I'm in here. Prescriptions can go unfilled for days until you call in questioning it and even then it can be a day or two wait where you're unsure if they even put it through. Some of the staff are impersonal to a grating degree, phone lines go unanswered, wait times are ridiculous (5-10 minutes for a single person to get their script). I've since decided I'd rather drive a few minutes further away than visit here anymore.I also stood in line behind a customer being accosted by one of the pharmacists for a prescription she was trying to get filled. I thought the behavior was incredibly inappropriate from the pharmacist and it led to a confrontation between the two. The customer began to loudly list her medical reasons for the medicine trying to justify it to the pharmacist. Sad all around that they put her in that situation.I don't envy their job and don't take any of it personally, but I would avoid this place if possible, and it is possible.
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December 2022 by Tyler
I feel like I'm burdening the staff every time I'm in here. Prescriptions can go unfilled for days until you call in questioning it and even then it can be a day or two wait where you're unsure if they even put it through. Some of the staff are impersonal to a grating degree, phone lines go unanswered, wait times are ridiculous (5-10 minutes for a single person to get their script). I've since decided I'd rather drive a few minutes further away than visit here anymore.I also stood in line behind a customer being accosted by one of the pharmacists for a prescription she was trying to get filled. I thought the behavior was incredibly inappropriate from the pharmacist and it led to a confrontation between the two. The customer began to loudly list her medical reasons for the medicine trying to justify it to the pharmacist. Sad all around that they put her in that situation.I don't envy their job and don't take any of it personally, but I would avoid this place if possible, and it is possible.
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November 2022 by Jeanne Ransier
They are very helpful. When turning in a change of prescriptions they delete the old ones. Only filling the updated rx
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May 2022 by Francine Mastin
Yesterday's staff was amazing and the Pharmacist who was on duty yesterday is extremely efficient and kind. Carlotta is always willing to go the extra mile.There is a short, male Pharmacist who seems to do as little as he can and always with an attitude.
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February 2022 by Chris Hessler
Had a very good experience. The pharmacist was very helpful in getting me a great price on my prescription. Line moves quickly. Had no problems.
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December 2021 by Marian Kane
I use this Safeway a lot and I found staff to be very helpful. They help me locate what I want and go so far as to lead me to the right area. The produce man will help me reach for things. They check prices if needed.I have not found one department that was lacking. I am somewhat older but not ancient and use one of their motorized carts because of my knees. I have had staff run to get me a new cart if mine runs out of power and help me switch my things to the new cart. They also never fail to ask if I need help taking things to my car at the check out.
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November 2021 by Bee Way
Pleasure shopping at Safeway. Very clean and helpful friendly staff.
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November 2021 by Valerie Bauman
Incredibly slow, which I would understand, but they let people stand at the counter for ages without even acknowledging anyone or glancing at the line with people who are sick and in pain waiting for some relief. This review is based on multiple encounters with this pharmacy and in comparison to other pharmacies that I have used in the past that were much busier yet still had a friendly, responsive staff who would greet you and let you know they would be with you eventually and you matter on some level to them.
