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May 2025 by Nee Colbert
May 22,2025 around 2pm, One of your female drivers, light skinned, curly hair sped through Madison and Brashears intersection, COMPLETELY ignoring the stop sign and almost hit my 6 year old child. She did NOT STOP, she proceeded to the intersection at President and Madison and did the same thing. Truck number started with 0243 and also contained 0147.
I tried to called the post office location 5+ times, no answer!
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April 2025 by William Cooke
Much better than the Post Office on West St.
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September 2024 by Sharon Cummings
Very busy...Saturday morning
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June 2024 by Aisling Casey
Clean post office with some very friendly workers! It can get quite busy at times so give yourself plenty of time for your transaction. In my experience, they work as fast as they can to help you out.
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March 2024 by Kassidy
My packaged was supposed to be delivered 2 days ago and it’s still not and yall tried to say I was not their when y’all didn’t even come I want my package or money back smh y’all is insane ??♀️?
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March 2024 by Lisa Masson
Whenever it is raining our mail come to our cover porch mailbox soaking wet and unreadable - I have called about this and they just make excuses that it can’t be helped - how about covering the mailbag when it is raining is that so hard!
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February 2024 by T S
Awful customer service. Rude, lazy and unprofessional
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January 2024 by Mimi Stratman
I thought we had a passport appointment today but I must not of confirmed it fully on the computer my fault. The woman did let us complete the process without an appointment which was nice. The coworker was sitting there with her eyes closed trying to nap while we were the only ones in there. The process went quick and luckily it was during a snowstorm otherwise we wouldn’t have been so lucky to get the passport completed!
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December 2023 by MeowBeeBoop
Hands-down, the worst USPS office in Annapolis. I needed three cents worth of tape to return an item. She said I had to buy a whole roll. So I paid $4 for a whole roll of tape and left it for customers so they wouldn’t get robbed. I also included a pic! If you’re gonna be greedy pigs, no better place to start than with tape! Santa would be disappointed.
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December 2023 by Mr Meow Meow Boo
Hands-down, the worst USPS office in Annapolis. I needed three cents worth of tape to return an item. She said I had to buy a whole roll. So I paid $4 for a whole roll of tape and left it for customers so they wouldn’t get robbed. I also included a pic! If you’re gonna be greedy pigs, no better place to start than with tape! Santa would be disappointed.
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October 2023 by Devin Carroll
Absolutely hit or miss. One out of 10 days you might get a nice person, otherwise horrible, cold customer service. So disappointing.
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August 2023 by Jon Bartosh
They make it an absolute pain to replace a lock on one of their boxes. Update: After a month the lock was finally changed. Several letters in the box requiring a signature. Certified is no longer what it used to be.
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August 2023 by Rocky
2 employees on a Saturday and one employee lets a customer stay at her station to fill out forms holding the line up instead of having them step aside for the line to keep flowing. The other employee was being held hostage by a Karen, so I do not blame that employee at all. (Do I seem like a Karen right now? ?) But the other employee did nothing to help, where as all she had to do was ask the customer at her station to step aside to fill out their paper work. This same employee had me do that one time before and I was fine with it. And I can tell you, other people behind me were openly discussing that as I was thinking it. Another customer behind me walked out because of how long it was taking and I almost did the same but figured if I came back another day, I’d just more than likely end up in the same situation.
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August 2023 by Eric Aumann
They don't deserve 1 star. Lost a certified letter for 5 weeks. Dismissive, don't care, and inefficient. They don't deserve a job
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July 2023 by Karen L DeLong
My 19 yr old son walked into the post office and placed a small package with a commercially printed label that had a bar code into the post office package drawer, heard it fall and double checked it cleared and was empty. The package was never scanned or shipped. It disappeared in their custody.He went back to the post office for help and the person at the counter blamed him for not coming in during open hours and getting a receipt and refused to even look around the facility, stating they "don't keep things there and somebody probably forgot to scan it." Huh? really? They have video cameras don't they? They could review him depositing it and can, and should investigate the possibility of internal theft or mishandling.So his Nike Vapor football gloves worth $100+ dollars are gone. Every time we go into the location the employees are generally rude and when asked a question, provide short curt answers with as little information as possible, leaving the customer to feel like they are the problem. Annapolis is a small town filled with nice people and our tax dollars pay their salaries. We deserve better. If they hate their customer facing jobs they should move-on...
