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December 2023 by Lesley Garcia
Customer service is spot on! Someone is always asking if I need help and assisting me when I need it. The cashiers are nice and inform me of any discounts I can be aware of. Lovely place
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October 2023 by Danielle Fazenbaker
Super embarrassing having your purchase announced to the whole store that was full of people. The cashier pretty much screamed it. Will not be coming back to this location.
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August 2023 by Katelynn Culmore
I went in to make a return and was not allowed to, only an exchange, even though my items were unworn and within my 30 day return period. The response I was given was that they could not find a SKU number, because I didn’t have the paper tag, even though it is on the tag inside the merchandise, as well as on their website. They would not allow me to look it up for them either. When I went back for an exchange, the kind cashier that helped me was able to pull up my order and offered me a refund, and the woman who checked me out previous said I could only exchange it, even though the screen and cashier said I could get a refund. The last cashier I checked out with was kind and helpful, the other lady was not.
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July 2023 by shanelly cano
not the type to ever write reviews but the workers had the worst attitude . There was a women who was fixing up some bins and one of my friends asked how the price would look like for a certain item and she says no word and points to a sign . My friend didn’t notice and asked again and she answered in the worst tone and said “i hope i don’t have to redirect yalls brains either” the cashiers at victoria secrete how ever were sweet . I regret not asking for her name but she was a Black women , dyed short blonde hair , about 5’2 .
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July 2023 by Jocelyn S
The only product I buy from PINK is this right here! It makes my skin extremely soft and smells sweet. It's not harsh on my skin.
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February 2023 by Kaitlin Jacobs
I had a great experience at this store yesterday. Everything was stocked and cleaned. Everyone was so nice, funny and so personable. When it was time to check out my app coupon wasn’t working for 40% off a single item, I was pretty upset. I tried using my bf and my cousin( who was with me) account and they didn’t have the coupon either. Jenae- I’m probably not spelling that right- was so nice and tried to trouble shoot it, it wasn’t giving an error code, she tried to fix it, suggest other codes but ultimately used her own personal app to give me her coupon. It was Beyond customer service and so sweet of her. My account ended up locking me out so I wasn’t even able to use the $20 off $100 or the free tote so her going above and beyond to help me get anything was amazing. She joked was us about not realizing we could use the chip reader, she was so personable and polite, she’s a tremendous team member and made my whole experience amazing. Thank you for having her.
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January 2023 by Kelli Marie
3 days before Christmas. 1 register open. Line took forever!!
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November 2022 by Dwane W.
Need a new personal items. I love the way they fit and feel very enticing. I have some old Victoria's Secret's better not good anymore. I need new lingerie I like that snap at the crotch it's very sexy I like the ones with the thongs and I like the push-up bras they look good on me specially the black and red, I spent all day at the mall a good time off of 202 had a good time that rhyme with old friend who likes to spend money on me he says I need to find a things in life instead of soap and lotion. Also got a pink camisole feels silky and sexy I really got a treat today didn't expect one.
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July 2022 by Tasandra Benn
The worse possible service received by a cashier. She got mad because we did not want to enroll in the credit card program. Once we said no, her demeanor got super nasty (rudely placed our change on the counter, then held my shopping bag up high allowing it to drop it on the counter loudly instead of placing it on the counter or simply handing it to me). Once we ignored her behavior she insisted on adding insult to injury by calling us back to start an argument. It was an indian looking older woman who seems to be unhappy with life.
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March 2022 by Sheila Davis
Dusty displays one cashier long lines long lines one cashier. Nice workerx
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January 2022 by Monica Collier
Came here to return an online order and both cashiers had terrible attitudes.
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December 2021 by Jennifer Schmidt
Check out they are friendly. I gave it a 2 star because I was not greeted at all until I checked out. I feel this location the employees in the front that normally greet pick and choose who to greet instead of greeting everyone.
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December 2021 by Kathy
Always help when you need it. Very neat and clean. Always pleasant and went above and beyond when I needed ordering assistance at the store.
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October 2021 by Rogue
Pros: Store is pretty well kept, supplied, and organized for the most part.Negatives: Always have to wait a long time to get checked out, one time it was 30 minutes. Even with only a couple people in line, expect to wait at least 10 minutes. Some staff members are pleasant while others are very rude to your face. Thus, in general, customer service at this location is horrible.
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October 2021 by Melissa C
Pros: Store is pretty well kept, supplied, and organized for the most part.Negatives: Always have to wait a long time to get checked out, one time it was 30 minutes. Even with only a couple people in line, expect to wait at least 10 minutes. Some staff members are pleasant while others are very rude to your face. Thus, in general, customer service at this location is horrible.
