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January 2024 by Ryan Baker
The doctor was outstanding! She answered my questions and had very helpful feedback!! Will definitely return!
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January 2024 by W J
Great location. Sarah in the Annapolis Md location is very good at her job. She takes her time to explain everything.
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January 2024 by Shilette Reed
The VisionWorks in Annapolis was a pleasant experience. Everyone was helpful and respectful. They moved like your time was valuable. In comparison to VisionWorks in Waugh Chapel the Annapolis and Arundel offices are 10s!
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December 2023 by Kay Baxter
I have been coming here for years. They are very professional and always do a great job. Love this place
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December 2023 by M S
I loved how well explained every step of the consultation process is. Friendly staff members.
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December 2023 by Celia Cox
Sky was my glasses helper, and she was sweet, knowledgeable, a great listener, and very patient with me. She made me feel comfortable, and she went out of the way to clean my old glasses in a timely and complete way.I was in and out of the store in 30 minutes after picking 2 sets of glasses. I appreciated her kind manner and attention . I have been a client here for three years, and she has been the most understanding and responsive of all other employees I have dealt with those years. Thank you, Sky, for helping me with this issue so sweetly.
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December 2023 by Bob Milly
Kudos to your team members! Mame Penda Gueye took care of all my needs during this visit. She promptly checked me in, and helped me after the visit to choose a frame then answered all my questions about lenses. Very knowledgeable!Thank you again for taking care of my eyes' needs !Best regards!
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December 2023 by Kaily Castaneda
I personally had a great experience. Despite it being a little slow paced, everyone was still kind that attended to me. Dr.Wong took very good care of my yearly exam and help resolve some issues i was having. When being checked out, i believe it was crystal who took care of me and was super polite and patient. Her system kept crashing but her and i were having a good time and she had great communication skills with me.
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November 2023 by Mia Daniels
Would give no star if I could. Extremely rude service, no decent explanations for extras charged and staff was dismissive. A staff member and I were having a conversation and she did not want to help solve my problem so she picked up the phone call that was on hold. Really upset. My family has had decent eye exams here but current front desk staff seems to be incompetent.
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November 2023 by Robin Zielinski
Horrible customer service! Attitude determines altitude and they landed in the sewer. How hard is it to get a simple pair of driving glasses when you provided a prescription your comfortable with?? Well it takes 3 trips to the store with zero results and hopefully a refund. 100 days of satisfaction with guarenteed results, uh I call B.S. find another store, you won't be satisfied with this one!
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November 2023 by maria petti
It was my very first eye doctor appointment and from walking in the door, to the initial exam, time with the optometrist, to ordering the glasses, it was all a great experience! I was a little anxious because it was my first eye exam but I was pleasantly surprised...except for the price of my glasses, and I had insurance! LolThe Annapolis, Jennifer Road location is awesome and if you try them I'm confident you'll love the experience as well! Awesome customer service! I'll add a picture when I get my glasses!
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October 2023 by Cieanna Shreve
Store is clean and everyone was very helpful from the minute we walked in .....however, Sherri is the best! Extremely knowledgeable and very informative! She is great at what she does... extremely patient and genuinely cares about every person she interacts with!
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October 2023 by George Muller
The appointment went quite well: the new glasses have taken care of my minor problems with change of focus.They evenfound anew set of frames exactly like the older set!.
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October 2023 by Brigid Haragan
I came to VisionWorks with a coupon in hand but, after selecting new frames, the associate suggested confirming whether the coupon or my VSP membership was the better deal. Unhappily for her, she embarked on a 10-minute quest to confirm my VSP membership which did not automatically appear in the system. Despite the obstacles, she persisted and was successful. She saved me $70!!!
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September 2023 by Maureen Struss
The Doctor was amazing! I felt confident she did an excellent job with our boys exam.Then we got to the buy one get one free and the first pair was $750- not exactly pocket change. The frames were $130 so six hundred dollars for lenses- it felt like we were being scammed. So disappointed .
