-
February 2024 by Clementine Fujimura
I ordered a tea box with glass cups for my mother for Christmas. I knew it would be late but it came a month late! And the glasses were shattered giving my mother a painful surprise as she threw out the glass and salvaged the tins. I was not given a refund by Martha at customer service because my poor mother did not photograph the shattered sharp edged glass! Absolutely horrific customer service!
-
October 2023 by Mary Roesch
Do NOT order from WS Home. Consistent delays in shipping after purchasing over $15k worth of furnishings here are delays, poor customer service with lengthy wait times,
-
March 2023 by Mike D
Great products and knowledgeable staff. Prices are not cheap but the quality is top notch and they stand by their products.
-
February 2023 by Freddie Mathis
Williams and Sonoma is one of my youngest daughter store, while in Maryland for the Christmas holidays my wife and I shopped at the one in Annapolis Maryland the people or employees there were excellent, when I go back to Maryland this will be the store I will shop at, my daughter have good taste in stores.
-
September 2022 by Christine Kelly
One of my favorite stores. Customer service is always delightful and attentive.
-
January 2022 by Hannah Couto
Absolutely love this store! So clean and well organized. The staff are always so nice and extremely helpful.
-
January 2022 by Jessica B
Leslie has been nothing but helpful! She has gone above and beyond to ensure all of the items I was looking for were not only top quality, but exactly fitting to my needs.
-
December 2021 by E Trice (Imericka)
Like this store. Good quality products.No crowds.Unfortunately no one asked to help us or even acknowledged we were in the store. Certain people reading this will understand why I include this statement. It's a real thing no matter how much some try and deny it.?
-
December 2021 by Ovando Brown
Absolutely loved my experience here, though I didn't buy anything (yet), the customer service was top notch and rather welcoming. I will be returning in the VERY near future.
-
April 2021 by Aaron Velasquez
Good place nice people
-
April 2021 by Matthew Cowan
Always fantastic customer service and the store is always well-stocked. If you are a home chef or foodie this store has everything you need to stock your kitchen or pantry. Also, if you are a Nespresso owner, do yourself a favor and pickup some of the Willaims-Sonoma pods. Great value and great taste!
-
April 2021 by Marianne Szabelski
Always great customer service and friendly faces. I love a little bit of everything you can find for your kitchen here.
-
March 2021 by Amaryllis Rodriguez
Walked out feeling judged for returning a cooking item that was delivered in unacceptable conditions (gauges over 3 inches long in the shipping box, dents from being dropped, saturated by the rain and left upside-down in the mud). Took the item to the store were it should have been shipped (a kind individual returned the WRONGLY DELIVERED package to me) and instead of kindly exchanging the item I was scrutinized for not giving the item a “chance”. Not to mention after waiting patiently for an Hour and a Half to have the item returned...during that time the employees multiple times told me how the box is well packed and the item “should be fine”...and stood next to me loudly conversing how they were going to simply open the poorly delivered item and place it on the shelf to be sold to another customer who may or may not be buying a damaged item. Simple Unacceptable.
-
March 2021 by Bree Northrop
This is a great location always kept immaculate and the service is impeccable.
-
January 2021 by E Trice
Like this store. Good quality products.No crowds.Unfortunately no one asked to help us or even acknowledged we were in the store. Certain people reading this will understand why I include this statement. It's a real thing no matter how much some try and deny it.?
