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March 2024 by Dave Stephens
I was turned away because I was a walk in and didn't make an appoitment online
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March 2024 by Amanda Travers
They don't answer the phone when you call ? so I made appointment and found available tires online. However, the service was great and the staff were really nice only took about an hour to change two tires.. we took longer shopping.
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March 2024 by Sharon Stanley
Slow slow slow
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December 2023 by Justin Williams
This auto care center has the absolute best staff! From the moment I showed up to my appointment, they were extremely friendly and quickly got my car into the bay for work. The process was finished in a timely manor and Shawn even helped me carry my groceries to the car in the rain. I couldn’t recommend this location higher!
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December 2023 by Monty G.
The service was below my expectation, I had purchased tires online to be delivered to this location, and to be installed (setup an appointment). Upon arrival, I was told their system is having a glitch and I do not have an appointment. Hence I opted for just picking up my tires and go. Overall it took them 50 min. To give me my tires, and they kept saying there are hundreds of tire in the back and I just have to wait. Waste of time and no one was taking the responsibility.
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October 2023 by Nia Pillow
Serviced on 10/7/23 and they did a great job on my tires! Thanks fellas
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September 2023 by Dominic Goodspeed
Staff was dismissive and hostile. I took my tires and had someone else install them.
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August 2023 by MikeT on the Mic
I went there for an oil change and while they may be slow to finish. They did the job and I left happy. I was going to have them do my headlight but I had to go. I waited for 3 hours
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August 2023 by Yvette Renee
Terrible Auto dept manager. She is rude and lacks customer skills. She rushed the checkout process because she said her shift was over. My paperwork has the wrong address, excluded purchased road hazard warranty, and incorrect tire codes.In addition, ALL services require an appointment at this location. Even if you're there for new tires, they cannot do a simple oil change without an appointment. The only appointment available online is new tire installation. They NEVER answer the phone. So, you must go in person to schedule each appointment. That's unreasonable, to me. I will never go to this location again. Terrible management.
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August 2023 by Robin “Reddz” Younger
Purchased tires and made appointment with no problem. Leave work early to go to my Installation appointment only to find out they can't put my tires on because they were under staff. No call to let me know they we're canceling my appointment. There were no cars there and they closed the store before business hours . My appointment was 4pm I got there 330pm and they were locking up. Not professional at all.Service: Tires
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May 2023 by Jessie Jorgensen
It was easy to make a tire appointment online with this Walmart Auto Care Center. The customer service I received from Mr. Edwin was quality. He was knowledgeable and honest, which are traits I appreciate to have in an auto mechanic.
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January 2023 by John Doe
the number listed doesn’t work and they know lol and when you walk in they definitely tell you to make an appointment never wasting my time here again
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December 2022 by Jasmin Ballard
Stood unlike for 15 mins waiting to be acknowledged while 3 people were taken behind me to be helped. I needed an oil change and was told I needed an appointment and never needed one before. Three people working there were talking to each other (they weren’t servicing cars) and didn’t bother to help me but was taking the return customers in front of me.
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December 2022 by Bezzah Alh
Wasted so much time waiting for my tire to be fixed to get my car back with a flat tire! They require appointments, yet they never pick up their phone when you try to schedule one. And when you walk in a have an appointment they make you wait for 30-40mins before working on your car! No professionalism! Rude and ignorant customer service employees. Absolutely horrible! I would give 0 stars if that were an option.
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September 2022 by Winifred Robinson
Kevin was very helpful before my day of service he pulled my tires and had them waiting, he was going to be off. The other team members were great as well when I arrived. The only disappointment was when they finished my 4 tire installation I was informed they don't do front end alignment which I need, now I need another appointment some where else ?