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January 2024 by Matthew Givens
I trust them, they treat us like family here
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January 2024 by m9499
My pups are well taken care of by the staff!
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November 2023 by Aimee
I had my cat there this evening and I won't go back. My cat has had long-term behavior problems. The doctor that was there this evening couldn't even be bothered to come in and talk to me he/she sent the tech in to relay information. They were only interested in money and not my cat. Total lack of compassion and sensitivity. I will never refer anyone to them again.
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October 2023 by Alexandria Noelle Allen
I called to try and make an appointment for my cat as I’m new to the area and he’s been feeling unwell for a few days. For absolutely no reason, the woman on the phone was so rude to me and belittled me for letting my cat outside (he has always been indoor and outdoor) and proceeded to be extremely rude due to the fact I’d have to work around my 4pm-12am work schedule and my fiancés 7am- 3:30 pm schedule. She had such a gross tone and didn’t take the time to work with me patiently at all. I eventually was so sick of the attitude I was like never mind you’re very rude I don’t want to speak with you and I hung up. Sorry we just moved and started new jobs that we can’t call out from with such a short notice and for letting my cat roam outdoors the way he is meant to???? What is up with that
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July 2023 by Elin Hamalainen Jones
Super sweet staff, excellent care and great vibes :) Highly recommended :)
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June 2023 by MARY ANN JUNG
Dr Monica Kaiser and all the staff are wonderful! So caring and responsive and thorough. We wouldn't take our beloved pets anywhere else.
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May 2023 by ibattlemike
Took good care of our little Bailey. She recovered just fine from having surgery for spaying
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April 2023 by Ann Warneka
Compassionate kind and gentle staff. Walk with me through the process of putting my dog to sleep. They gave lots of emotional support and give me lots of Options. Everything went very smoothly.
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April 2023 by Ani Hart
Compassionate kind and gentle staff. Walk with me through the process of putting my dog to sleep. They gave lots of emotional support and give me lots of Options. Everything went very smoothly.
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March 2023 by Lucy Zhang
Great service! Have been here many years and the doctor is always super friendly and nice! Definitely recommend!
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February 2023 by Jessica Roberts
This is our first time finding a vet since moving from NC last year, and I just can't say enough of how welcoming, friendly and knowledgeable the team at Bay Hills is. I believe they will continue seeing my old lady Ginger cat for a long time as I definitely feel like we've come to the right place for her care.
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November 2022 by Pete Lundien
Door locked, mask required and generally not polite or helpful
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October 2022 by Natalie Liounis
They always go above and beyond in caring for our not-so-easy-to-care-for dog. Highly recommend Dr. Kaiser and all of her awesome techs! They're all MVPs.
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August 2022 by Kailee Kunst
Phenomenal experience with techs and doctors! We are new to the area and our cat hurt her leg. She hates the vet and all people but the staff took such great care and changed their approach to limit the stress. They were eager to try various solutions at a great price and provided phenomenal communication throughout every treatment. Our cat healed up without the need for surgery and she is less intense about going to the vet!
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July 2022 by John Lyons
Love Bay Hills. Always friendly and helpful. Great Doctors and Techs.
