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May 2023 by Truck of Deliciousness
Not business friendly. The last two times took over 30 minutes to get cash from a business account.
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June 2022 by Taylor Letts
I have a business account which was transferred from BB&T.Truist is the most Terrible bank I have ever dealt with. Every single time I try to do anything with this bank it's a problem. Every time trying to use online banking and every time trying to call. I cannot call customer service and speak to a representative without spending 5 minutes navigating menus that dont recognize your social security number or tax ID. When experiencing a problem and needing to speak with someone you can almost guarantee 90 plus minutes because you only have about a 1 in 3 chamce that someone will know whats happening.P.S. I cannot speak directly of the individuals inside of this branch Its the company and the unreliable technology they use. If you want to withdraw cash be careful. They dont hold very much money in their bank. They may not be able to fulfill your request. I have had an overwhelmingly poor experience every step of the way with this banks systems. Let Me Have BB&T Back!
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June 2021 by Frank Bessette
Horrible customer service. Called in on a Saturday trying to get information regarding my account and the lady I spoke to got frustrated and hung the phone up on me.Stay away from this location or BB&T all together.
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April 2020 by Jeff Seid
Another great and successful visit to the top tier bank in the nation The great BB&T. Went here this morning for some concerns and issues that were answered fully. This bank has a great team, Erin and Margaret with assistance of Valerie all helped me today with my questions. Full of trustworthy and reliable team. couldn't have asked for a better bank.
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February 2020 by Ann S.
This bank is the best of the best. Each and every teller/banker is so personable and in tune with all your needs. Erin is the reason I moved my banking there and why I will always go here regardless of where I live. I moved into the city but still only go to this branch because of the employees and how you are treated llike family instead of just another number!
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September 2019 by jason lobo 2
Another great and successful visit to the top tier bank in the nation The great BB&T. Went here this morning for some concerns and issues that were answered fully. This bank has a great team, Erin and Margaret with assistance of Valerie all helped me today with my questions. Full of trustworthy and reliable team. couldn't have asked for a better bank.
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September 2019 by Jason Lobo
Great bank! Valerie especially, she's a very ambitious woman and clearly loves her job. Not only that but she is also very clever she has assisted me numerous times guided me to achieve my first credit card and is currently helping me bring my credit score up! Thanks again 10/10 recommend this bank. :D
