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September 2023 by Sandi Zywicki
First time at the Arnold location to cash a check. They were very nice and welcoming.
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September 2023 by Diana Potensky
I went in to get a notary signature for some paperwork. The staff was so friendly and helpful. My toddler was running away, and the staff helped me wrangle him. Then I gave him a lollipop. Thank you so much.
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July 2023 by Taha Birro
I came in to get my bank statement for the account that I closed. They did not want to print it out for me because they want to go home early, and they said it is going to take three day. Bad service that I ever see in M&T. Now I am think about changing my bank to different bank.
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March 2023 by Sonja Baker
I lost my credit card, so I went to this location because my sister and I were eating lunch at a local restaurant, when I was called back and explained that I lost my card, and when I tried to do it online line it said I should call or go directly to the bank, I choose to go to the closest one to me, since I was already in the area, when I handed my ID the lady question as to why I was at this branch since I lived in Glen Burnie! I found this unacceptable, and truly non of her business, it should not matter, where Iive , I should be able to go to any M&T , I thought because I was in the area and it was close to 12pm on a Saturday (it closes at 1pm). My account is in good standing, I also have a car loan, so why even question where and why I am coming to it.
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October 2021 by TheRollslapper
Nice bank, the associates at the front are very polite. You very rarely have to wait for anything.
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October 2021 by Maureen Czebotar
I have banked at this branch for years. When I called to ask a simple question about availability of a notary, I was placed on hold. After 10 minutes, I eventually hung up because the person never came back on to answer my question.
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June 2019 by Laurie Long
Great Bank,great customer service, great people from people like Donna Z in Easton,Md to Bayhills Arnold, Md.
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March 2019 by Greg Van Allen
I've been banking with them since they took over from Provident and never had any issues. Very straightforward and decent plans to chose from. When my college student needed help establishing credit, they took the time to help show how this can best be done.
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January 2019 by Diana B.
I wish I could give M&T less than one star. They lied to me about my accounts being connected which in turn got me an overdraft fee they refuse to wave. I was informed it is my fault for the overdraft fee even though my accounts had plenty of money in them. Please never bank with them.
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January 2019 by Julia Ringle
This is a terribly managed branch.
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June 2016 by Jessie Conn
I have a serious issue with an associate named Christie. I called to see if I could have an over draft fee refunded. When I overdrafted my account I asked if I had been charged a fee when I went in to deposit money. Was told no. Next day I was charged a fee???? Made no sense to me. Then a week later I called to check my balance and asked for another associate because I didn't want to talk to her. I was told "I'm the only person here" are you kidding me?? You're the only person at the bank??? Avoid m&t... Go to bb&t or pnc.
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February 2016 by Blair Kreider
Cost $10 to cash a personal check , a check from m and t , you can go to a different bank and get charged less money... don't bank with them.