Safeway is a neighborhood grocery store located at 1451 S Ritchie Hwy in Arnold, MD. The store offers grocery delivery and DriveUp & Go™ service. It features several departments including a bakery with custom cakes and cupcakes, a deli with party trays and an Order Ahead service, a butcher block for meat and seafood, and a pharmacy for immunizations and prescriptions. The produce department is also available. Reviews of the store are mixed. Some customers find it always has what you need, praising its great bakery, good overall selection, great location, and good customer service. The store is described as well-organized, well-stocked, and very clean, with recent prices noted as better than normal. The pharmacy also receives positive mention. However, other experiences are a disappointment. Criticisms include a frequent lack of small shopping carts, many items on a shopping list being unavailable, poor stock on shelves despite product being in the back, and no staff available to assist. The store layout is considered different and in need of an overhaul. Prices are sometimes viewed as ridiculous. A specific complaint concerns the deli's hot food, which on one occasion was extremely dry and inedible, though the potato wedges were acceptable. For some, this makes the store suitable for emergency trips only.
