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March 2024 by owen stephens
Mitch, Dan, and the rest of their co-workers really go the extra mile. Keep up the good work.
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March 2024 by Angela Holmes
Always friendly and helpful!
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February 2024 by Sharon Moore (SharonsSunology)
The people that work here are really helpful and informative. When they receive returns from Amazon, they pack it up and give you a receipt. They keep the machines in good condition. I recommend this place.
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February 2024 by Melody Trippett
The gentleman working by himself today (a Sunday) was so efficient. He was professional and focused. Great service.
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December 2023 by Kathy Strackbein
Always superior service at the Bay Hills Arnold UPS location. I trust that my important packages are handled expertly here.
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June 2023 by Ted M.
Convenient, friendly, helpful, and easy to work with. What more could you want? Highly recommend.
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April 2023 by Jessica DeMunda
Always a great experience at this UPS, the owner/operators are always nice and always helpful.
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April 2023 by Laura Z.
These guys are great! This has to be one of the busiest UPS stores I have ever been in and they make it work. You may have to wait a few moments but they are always friendly and ready to help.
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March 2023 by Andrew P.
This location is great. They work extremely hard to get everyone through the line as quickly as possible. Always friendly. Always helpful. Seeing people complain that they sometimes charge for taping up a box...it's a business that provides a service. It's reasonable to assume that they will charge for that service. Highly recommended!
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January 2023 by Ana K.
These guys need to learn some efficiencies! I stood in line for 30 minutes just to drop off a package (needed a receipt). Instead of splitting their two employees into one line for those who needed help boxing and packaging and another for drop offs, they made a store full of drop off customers wait and wait.
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December 2022 by Jeff Wilson
Very patient and professional. Walked in with a large number of boxes to ship along with Amazon returns; helpful and polite.
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October 2022 by Joel Matthiesen
Great store to have in the neighborhood. Always great service with a smile.
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October 2022 by John Campbell
We have done business at this store for over 20 years. The service is excellent. We are lucky to have this well run business in our neighborhood.
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February 2022 by Courtney K.
Bottom Line: A good option for shipping packages and dropping off Amazon returns. I pop into The UPS Store in Bay Dale Shopping center about once a month. Most of the time I am just dropping off an Amazon return but sometimes I need some legit shipping help. The employees are always friendly but if there is a line there can be a long wait. Often it seems the store is only staffed with one employee so I try to get there a few minutes before they open so I can get in and out. As far as Amazon returns go, I'd much rather drag myself into this local store than have to haul my return through a Whole Foods or Kohl's. I'm thankful that when I need to send something back I have the competent folks at this store to help me.
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February 2022 by Bora K.
I love this UPS store. Dan and his staff are so wonderful! They are ALWAYS friendly and cheerful even when it's crazy in there. They take pretty much any sized USPS package as well which saves me so much tome!
