Walgreens at 1230 Bay Dale Drive in Arnold offers a mix of experiences for its customers. While the pharmacy has received praise for its friendly and patient staff, some services, like passport photos, have faced criticism for not meeting official requirements. Customers have noted the pharmacy technicians, including one named Jordan, display exceptional patience and understanding, especially with older clients. The store is described as bright and clean, making it easy to find items, and the staff, including a helpful employee named Nicole, have been recognized for going the extra mile to assist families. Additionally, a pharmacist named Miss Tolu has been commended for her outstanding service, staying late to ensure a customer received their medication. Overall, the pharmacy's customer service appears to be improving, and many customers appreciate the helpful and compassionate nature of the staff.
Do yourself a favor and AVOID THIS WALGREENS LIKE THE PLAGUE!
Arnold Professional Pharmacy and Broadneck Pharmacy are within a few miles of this location and will actually go the distance to provide a communicative, professional and timely service without constant miscommunication and unnecessary corporate red tape!
November 2025
Store was closed before 930 when they should have been open till 11 causing me to be without medication I required.
September 2025
Terrible customer service, rude, slow-moving, and unhelpful. They lost my FedEx package. Better off going somewhere else.
