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October 2024 by L Jovanovich
This is the best home Depot nursery I've ever been to. Much more stuff than the one in my home town. I love the Rockville location.
The workers are extremely nice and helpful. Especially Abigail and a Jamaican accented young man in the garden center.
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May 2024 by John R. Shettel
Comprehensive
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January 2024 by PJ Richardson
Nice garden center. The past - the partnership with Bell Floral was great - the Bell employees took excellent care of the plants, kept them pretty, had a great variety. Then the inconvenient "pandemic" and plants were at the nurseries, not home depot.
Now - Bell is back, but they are a mere shadow of what they once were. There's much fewer Bell employees, they're not as, I don't know, vivid? And so the plants are okay, the selection is okay, about 10% of the live plants are wilted and unsellable, the plants offered aren't marketed - they're just sitting in a fenced off area in the parking lot. It's like the ingredients of a great garden center are back, but no one cares, no one tries. It's a very sad place where once it was happy.
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December 2023 by HeeJin
Best customer service we've experienced in a Home Depot. Duane was exceptional and helped us locate what we needed and determine the best choice for our needs (lawn care equip). Thanks for making things easy for us! Props to Duane.
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November 2023 by Tim M.
This is a huge store, & I am just referring to the regular store not the attached equipment rental area. I was here on a weekday morning, & I saw employees everywhere I looked. I never had a problem finding someone to ask for help from. I recommend this Home Depot for all your seasonal decorations & your home improvement, fixit and related maintenance items. There is also a nice, large and clean men's restroom. The Christmas decorations you can get here are awesome & more than enough to decorate both the inside & outside of your home in the spirit of the season. If you are looking for a good sale they are in every department of the store. There was clearance in the gardening department and winter hand warmers on sale at the entrance. Until next time be kind to each other. @yelpdc #homedepot #christmastime
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September 2023 by Dale C.
I went in this Home Depot to pickup a hvac filter and saw this promotion as I walked in.I decided to purchase one however, when I scanned it at the self checkout the price came up 19.88. I went back to take a photo and check the sku which was different from product. An assistant manager went to check and said a smaller one might be on sale. I informed this was bait and switch but she just shrugged her shoulders with indifference.
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September 2023 by James Webb
Do your own research on products …. Staff sort of knows where stuff is …. The phone app is not always correct regarding location.
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July 2023 by Pr Katz
Nice garden center. The past - the partnership with Bell Floral was great - the Bell employees took excellent care of the plants, kept them pretty, had a great variety. Then the inconvenient "pandemic" and plants were at the nurseries, not home depot.Now - Bell is back, but they are a mere shadow of what they once were. There's much fewer Bell employees, they're not as, I don't know, vivid? And so the plants are okay, the selection is okay, about 10% of the live plants are wilted and unsellable, the plants offered aren't marketed - they're just sitting in a fenced off area in the parking lot. It's like the ingredients of a great garden center are back, but no one cares, no one tries. It's a very sad place where once it was happy.
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June 2023 by Jodan B.
I needed assistance for a pressure washer once and had to wait for about half an hour. I waited until an associate came and asked if I was alright. He understood what was going on and helped me out by letting me know he would get the machine and assist me to my car. He gave top notch advice and information on it that I never knew. Thanks Mike!
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May 2023 by Marshall S.
Great experience with Penske rental service! On check out I believe they missed the rear view camera-not working, huge dilemma doing errands in the city . Today the issue was resolved with no issues. Also, The employees are most friendly
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April 2023 by Beth S.
They usually have the stuff you need. Employees are not typically experts on anything nor are there enough of them to actually assist customers with anything. Discounts require you to download the HD app which many stores do now. Discounts don't apply to sales items. Customers can use self checkou7t in the store without an associate but not in the garden shop. Prices aren't that competitive. These are many reasons why HD only gets three stars. I shop therr because they frequently are the only store that has the garden or hardware stuff I need and there isn't a Lowe's nearby.Update: HD no longer gives military discount for "building materials". Bricks, blocks, lumber etc. Unfortunately I can't give you the whole list because they don't either. They also don't give Military discount for appliances or expensive items. I recommend you ask before you assume you'll get the extra 10%. Lowe's has also changed their policy.
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April 2023 by Jon
Hung up on me twice
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January 2023 by Tiffanie S.
This Home Depot's customer service is terrible. We've booked plumbing services w/this store and they gave us the run around when it came to actually installing the disposal. They changed the dates and kept pushing the date back. The person they told us to call to get an earlier appointment was never at work. They wasted our time. We should have gone to Lowe's from the beginning. Leave this particular Home Depot alone.
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December 2022 by Gene Polhamus
Spring time garden supplies are out.
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December 2022 by Christopher G.
I can always find the items that I need when coming to this store. The store is well organized and provides veterans with a discount.
