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March 2024 by A R
Paid for extra garlic sauce to be included with order. Never received them with my delivery. I submitted a complaint through the app, no one ever reached out to resolve. Pizza was mediocre, arrived cold even though I tipped 22 percent in addition to the 6 dollar delivery fee on a 30 dollar order.
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March 2024 by Sharon Livermore
Treated with respect and patience as you try to decide on your choice.
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February 2024 by Tiffany P
Great customer service!
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February 2024 by telvis Briscoe
Ordered a Pizza thru UBER EATS from this location. 13860 Georgia Avenue silver Spring Md and they made the wrong pizza and when I called to get the right one this STUPID LADY SAID I HAD TO CALL UBER EATS and then she said maybe it was ordered from another location.THEY ARE LAZY AND UNPROFESSIONAL PLEASE DONT GO OVER THERE.
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February 2024 by Angelo “Angel” Z32
Came in right at closing time and Jazz took care of my order even though they were right about to close. My order only took about 10 mins and I was on my way! Thank You DJ Jazzy Jazz! You're the man and I hope you get a raise! This location in Aspen Hill has become my favorite Papa John's Pizza location because even though some people may complain about the customer service, I've never had a bad experience here and I've been ordering both Delivery and Carryout from here for years!!
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February 2024 by A&J Truck & Auto Service
Jazz and Pattie are the best! They always go the extra mile to help out when needed and to make sure that the Customer is satisfied with His/Her order. DJ Jazzy Jeff in particular should be made a regional Manager due to the fact that he pays attention to even the small details. This Papa John's location in the Aspen Hill area of Montgomery County has got to be one of the best if not the best!
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February 2024 by E V
A fine spot. There is no seating, but I placed an order for a specialty pizza and the pizza was ready ehen i returned 16 min later... most importantly: my kids ate it. KaPLOW! That's a win that didn't dissapoint!
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January 2024 by 3 bros & friends
Antonio arrived with cold pizza and when he got to my place he was disrespectful and plain
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January 2024 by Call_me_kite
Antonio arrived. My food was cold. And looked like my garlic bites were missing some.
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January 2024 by Brittin Najjar
Antonio is a cheap tool. He should tip his delivery drivers, especially since he is one. Sucks to be a bad person.
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November 2023 by Randy “Goodbye Horses” GBH
Honestly the two employees are overworked. They’re kind and hard working but they’re on their breaking point. Pizzas took awhile to get out for people and in my case missing toppings. The manager/owner should provide more workers cause they need the help there. Shout out to the two guys there. My pizza may not have been the best but I can tell they were trying their best to get every pizza out.
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November 2023 by Bernie Robertson
I've been getting pizza here for years but I'm done now. Customer service is horrible. Quality is terrible. Burned pizza, slow service, wrong toppings. If they say 20 to 25 minutes your pizza will be 40 to 45 minutes. Sick and tired of dealing with these clowns.
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November 2023 by Oscar Monge
Pizza arrived 40 minutes late and it was cold, manager did nothing to fix the situation. Never ordering Papa Johns again.
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November 2023 by Darryl Pierre
Wrong topings fast delivery called put on hold forgot about me horrible probably better to go to store will never order
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October 2023 by n
40 minute wait, order system wasn’t working. just not the best experience but the people were
