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January 2024 by V Schissler
This company is always courteous and professional. They always do the job well. Excellent service! Adam was punctual and did a great job in a short amount of time.
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January 2024 by Louis
Got two other estimates before I got the third from them! They beat the other two by $1k!Aside from being reasonably priced, they are efficient, professional, and swift!Highly recommend these guys!-Sahand
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December 2023 by Justin Miller
So grateful for the Team at Carl's. I drove my Christmas Tree into my garage door and they helped get it fixed in short order and were extremely professional and accommodating.Door is fixed and it works better now than before we dinged her up.When we replace the door (whenever that will eventually be down the road) we're just going to call them... They will be our go-to. And we will recommend them to anyone who asks.
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November 2023 by Debbie Umbarger
Nick and David were so helpful and friendly when they came to install our new garage door opener. Nick explained how to operate the new opener thoroughly and made sure I knew exactly how to use all of the features before they left. Just an awesome job from beginning to end!
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November 2023 by Sue Mack
Their technician, Nick, was terrific. Nick fixed our garage door issue and was very thorough and safety conscious. I was amazed he completed the job so fast & alone with the ease of someone who is a professional and knows what he is doing.⭐️⭐️⭐️⭐️⭐️Thanks Carl's Door Service, Inc., and Nick!
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November 2023 by Rod Hurley
I am very pleased with the new garage doors and hardware installed by Hunter and Travis. They were prompt, experienced, skilled and organized and the install time was quicker than I expected. The doors look and operate great and I am happy to rate my experience with Carl’s Door Service as 5 stars.
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October 2023 by Christian Hinder
Carl's team did a wonderful job. They were very helpful and installed the new motor and connected the openers. Will use them again in the future.
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September 2023 by Anne Thompson
I highly recommend Carl’s Door Service. The technician, Luke, was super nice and knowledgeable explaining everything needed for our repair. The springs and key pad were replaced at a fair price. Give them your business since they are family owned and honest people. We will definitely use them again if we need door repair.
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September 2023 by Terry Reilly
Carl’s once again came through for us. I called yesterday about an issue with our garage door remote. Mike came out today, assessed the problem, presented possible solutions, and helped me to make an informed decision. Work was completed within the hour and everything works like a charm. This company is simply the best!
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September 2023 by A Google User
These people are great. They fixed our door once year's ago and we had a problem and they helped diagnose over the phone. They are very helpful.
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September 2023 by Mark Titus
Chris did an awesome job resolving a problem with our garage door motor. He's very knowledgeable. A real pro!
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August 2023 by Patrick Graumann
Excellent and very professional company. Family business. I would give 5 stars plus, if I could. Very honest and dependable. Purchased garage door from them in 1991. I would go no place else.
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August 2023 by Roni Yeagle
Excellent sales & service. Very professional. Our technician Chris was prompt, professional and did a great job! Highly recommend them.
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May 2023 by Be B.
I chose Carl's because I'd read many good reviews on Yelp and on my neighborhood Facebook group. It turned out to be an expensive mistake.The short version is that the technician cranked on a part to try to tighten the cable and the part broke. The part is no longer made so I had to replace the entire torsion assembly. The company didn't call that afternoon (5/3/2023) with an estimate for the replacement as the technician said. In fact, they didn't call until 5/9/2023. They subsequently said that the delay was because "This discussion took longer than anticipated as we needed to find a way to fix this problem due to very tight headroom and searching for a replacement torquemaster we were not able to find."This is odd since the other 2 companies had no issue with the "very tight headroom" or finding a replacement torsion assembly.I had 2 other garage door companies come out for an estimate and both agreed that Carl's had broken the part. The real problem was diagnosed as a separation in the track.Carl's later claimed that I'd changed my story about the reason for the initial call. This is not true. I relayed the diagnosis to them but I never "claimed the original call was for rollers "catching" in the track and that nothing was wrong with the door otherwise".I filed a complaint with BBB and ultimately ended up "accepting" the resolution - not because I was satisfied with the outcome, but because I didn't want to waste any other time with this company.Do yourself a favor and skip this company. They are not truthful, they do not stand behind their work and didn't really seem to know what they were doing.
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February 2023 by Gary Jackson
I had this company replace a broken spring on my garage door. Professional team had the job complete in a timely fashion.
